Frank Brown Auto and Truck Ranch

Top customer service Ronnie was our service advisor, he was very personable, and kept us up to date on the process of the vehicle. I would definitely recommend frank brow Ronnie was our service advisor, he was very personable, and kept us up to date on the process of the vehicle. I would definitely recommend frank brown to others More

Good service I always get good service and prompt service each time I come in. Staff are always friendly and polite. They complete the service as quickly as possib I always get good service and prompt service each time I come in. Staff are always friendly and polite. They complete the service as quickly as possible. More

Service experience I was completely satisfied with the repair of my vehicle during the time it was in Frank Brown's service center . I was updated with information on th I was completely satisfied with the repair of my vehicle during the time it was in Frank Brown's service center . I was updated with information on the repair as it was being completed . I would highly recommend Frank Brown for any one else that is looking for a service center for their vehicle . More

Great job! Get it done fast but get it done right! Excellent work and great people! The service department ta first class! Appreciate their attitude and work et Get it done fast but get it done right! Excellent work and great people! The service department ta first class! Appreciate their attitude and work ethic. More

Wonderful I was having quite a few electrical issues with my car that was barely a year old- it was unbelievably frustrating, but the dealership was very reliab I was having quite a few electrical issues with my car that was barely a year old- it was unbelievably frustrating, but the dealership was very reliable. Dean called me with updates in a very timely manner, and every staff member that I spoke to was always friendly. More

Some good some not so good I went in with two things wrong The check engine light was fixed but I am still finding the problem with my brakes. It is better just not fixed comp I went in with two things wrong The check engine light was fixed but I am still finding the problem with my brakes. It is better just not fixed completely. In fairness to Frank Brown I have not had time to let the know there is still a problem. More

Love my Honda! Our salesman was top notch. Came in November to look around, came back in January to buy. Hope the service department is just as good. Great experienc Our salesman was top notch. Came in November to look around, came back in January to buy. Hope the service department is just as good. Great experience! More

Quick and easy We had Kienan Beasley as a salesman. He was very low key, but very knowledgeable about the cars. He found us the perfect, gently used car on the lo We had Kienan Beasley as a salesman. He was very low key, but very knowledgeable about the cars. He found us the perfect, gently used car on the lot. From there it was such and easy way to buy a car. More

Alignment The dealership was very quiet to take the appointment vs the other GM dealership around Lubbock which was very nice and the price was very fair compar The dealership was very quiet to take the appointment vs the other GM dealership around Lubbock which was very nice and the price was very fair compared to others. Long story story short was the sevices advisor was fine but I left the truck for 24 hours for the alignment and got the truck back with the steering wheel not inline with the wheels and ended up waiting 2 hours at the dealership at it had been there for more then 24 hours. More

Yukon service Had my Yukon in a week before to fix the DVD player and they found a leak on my radiator. They ordered a part for it and when it came in they called m Had my Yukon in a week before to fix the DVD player and they found a leak on my radiator. They ordered a part for it and when it came in they called me to bring the Yukon in and replace it. Ended up ordering the wrong part but was able to get a loaner car for the day. Got the part the next day. The only issue we had was when we got the DVD player replaced it did not come with a remote. Our old one was shipped off so we have to wait a couple weeks to get the remote back. More