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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,359 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,359 reviews

February 15, 2019

Always professional, efficient and helpful I never had anything but a positive service experience from the moment I pull into the service bay until they are finished with my vehicle. I am alway More

by aledbetter53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names -- but they were AWESOME!
February 15, 2019

Oil change Quick and fast Service as always. Was just in for an oil change had no problems everyone was friendly as always. Nice to be able to just drop in witho More

by M.ANTONIELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
February 15, 2019

Starter, brakes, and maintenance Overall good experience. Dean kept me informed during the repair process and was prompt with his phone calls. Very professional. Shuttle driver quick More

by amontes18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean, Terry
February 15, 2019

Top customer service Ronnie was our service advisor, he was very personable, and kept us up to date on the process of the vehicle. I would definitely recommend frank brow More

by Drobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
February 15, 2019

Oil change Rudy and Terry are always very helpful and friendly. I really appreciated the gentleman who drives the van when he takes me to my job. More

by eve5gil4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben and Terry
February 15, 2019

Wonderful I was having quite a few electrical issues with my car that was barely a year old- it was unbelievably frustrating, but the dealership was very reliab More

by shannon.callen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure of anyone’s name besides Dean- I’m sorry!
February 15, 2019

Great job! Get it done fast but get it done right! Excellent work and great people! The service department ta first class! Appreciate their attitude and work et More

by samtam93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby-technician Tony-advisor Terry-check out
February 15, 2019

Some good some not so good I went in with two things wrong The check engine light was fixed but I am still finding the problem with my brakes. It is better just not fixed comp More

by Tgaddis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronnie
February 11, 2019

Love my Honda! Our salesman was top notch. Came in November to look around, came back in January to buy. Hope the service department is just as good. Great experienc More

by lskdjcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Castas
February 11, 2019

Quick and easy We had Kienan Beasley as a salesman. He was very low key, but very knowledgeable about the cars. He found us the perfect, gently used car on the lo More

by jacquelinej1917
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
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