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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,416 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,416 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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December 13, 2019
Outstanding team at Frank Brown Both the service center and sales team at Frank Brown do an outstanding job making sure the customers needs are taken care of, and making the customer Both the service center and sales team at Frank Brown do an outstanding job making sure the customers needs are taken care of, and making the customer feel welcome. More
by TroyC
Verified CustomerEmployees Worked With
Terry
Helpful December 13, 2019
professional courteous and knowledgeable Courteous professional knowledgeable let me know what was wrong what needed to be done let me know how long it was going to take to get my vehicle bac Courteous professional knowledgeable let me know what was wrong what needed to be done let me know how long it was going to take to get my vehicle back and how much it was going to cost More
by paul.singleterry
Employees Worked With
Ronnie Botello
December 12, 2019
Friendly service Staff is very friendly. Speed of service could use a little improvement. Overall satisfied. Terry at the check out is very nice and always upbeat and Staff is very friendly. Speed of service could use a little improvement. Overall satisfied. Terry at the check out is very nice and always upbeat and happy. More
by jesmel102
Employees Worked With
Terry
December 12, 2019
Oil Change and tire rotation They are very fast for Oil Change I recommend to all they are friendly and helping lots. When I picked it up my car Terry welcome with my name and gr They are very fast for Oil Change I recommend to all they are friendly and helping lots. When I picked it up my car Terry welcome with my name and greeted with smile. More
by Jaimin Patel
Employees Worked With
Terry & Daniel Villapando
December 12, 2019
Excellent Service I recently went in for service maintenance for my Civic Hatchback. From the moment I drove in to the service department, everyone was so friendly and I recently went in for service maintenance for my Civic Hatchback. From the moment I drove in to the service department, everyone was so friendly and very prompt. Service was very quick and checkout was friendly and a breeze! Thanks for another great experience at Frank Brown service department! More
by LMEWBORN1050
Employees Worked With
I can't remember the main checkout guy's name but excellent as always!
December 12, 2019
Oil change I brought my car in for an oil change. As always, the job was done quickly and correctly. When checking out, Terry is always there with a smile and I brought my car in for an oil change. As always, the job was done quickly and correctly. When checking out, Terry is always there with a smile and making every one feel at home. More
by rhondaw316
Employees Worked With
Terry
December 12, 2019
Starter out on 07 Honda crv Tony helped walk me through the process... he was helpful and kept me informed . The service department has my vehicle ready quickly . My Honda has Tony helped walk me through the process... he was helpful and kept me informed . The service department has my vehicle ready quickly . My Honda has 206,000 miles on it ... it has been a great purchase More
by Nanakss
Employees Worked With
Tony
December 11, 2019
Good service and friendly atmosphere. When I come in for service I am always greeted with a big Smile from Terry . I hope he will be your employee of the year. Thank you for doing a gre When I come in for service I am always greeted with a big Smile from Terry . I hope he will be your employee of the year. Thank you for doing a great job. Looking forward to seeing you next year. More
by rnfulghm
Employees Worked With
Terry
December 10, 2019
Fantastic From the time I drove through the garage until I left my appointment, everyone was fantastic. As I checked out, Terry was amazing. He remembers me eve From the time I drove through the garage until I left my appointment, everyone was fantastic. As I checked out, Terry was amazing. He remembers me every time I come in, and is always in a great mood. He is a huge asset 2 the service department! Thank you, Terry! More
by rondaeade
Employees Worked With
Terry
December 10, 2019
Honda car maintenance Brought my wife’s car in for an oil change, tire rotation and to have major systems checked. They were quick, thorough and affordable. Great job Brought my wife’s car in for an oil change, tire rotation and to have major systems checked. They were quick, thorough and affordable. Great job More
by Bob 1953
Employees Worked With
Dan Bryant
