Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,390 Reviews of Frank Brown Auto and Truck Ranch - Service Center
Great visit On my last visit I received great friendly service at an excellent price. I was greeted and provided with quick suggestions for service. I did not h On my last visit I received great friendly service at an excellent price. I was greeted and provided with quick suggestions for service. I did not have to wait long before the service was completed and given a great price. More
Great fast service I had 6 of our company trucks that had recalls unfortunately only 2 were GMCs. The other 4 were Chevys, so I had to take those 4 to a different dealer I had 6 of our company trucks that had recalls unfortunately only 2 were GMCs. The other 4 were Chevys, so I had to take those 4 to a different dealer. The 2 GMCs that Frank Brown work on were both in and out of their shop in under quoted time. Loved that. Less than an hour each. Compared to the Chevy dealer working on the same recall on the Chevy trucks. Let’s just say it took a lot longer. Average 2 hours per truck, one was 3 hours. I would highly recommend Frank Brown. More
Good, but not satisfied Great guys, they’re xxxx of some salesmen that’s for sure. Kienen sold me my first vehicle ever and I wouldn’t have gone any other way about it Great guys, they’re xxxx of some salesmen that’s for sure. Kienen sold me my first vehicle ever and I wouldn’t have gone any other way about it More
Good service I received a quick and efficient service for my car. They were not only quick but ensured me that I got the best service. I will defiantly be coming b I received a quick and efficient service for my car. They were not only quick but ensured me that I got the best service. I will defiantly be coming back! More
Oil change Just an oil change this time. Got in and out quickly. Waiting room clean and bright. Fresh popcorn and cold water along with vending machines availabl Just an oil change this time. Got in and out quickly. Waiting room clean and bright. Fresh popcorn and cold water along with vending machines available while waiting. More
Great Service Every time I need to have work done on my car I always have a great experience at Frank Brown Honda. Everyone is so nice & they always provide the bes Every time I need to have work done on my car I always have a great experience at Frank Brown Honda. Everyone is so nice & they always provide the best customer service!! I’m also usually surprised by how fast I get my car back. The amazing employees at the dealership keep me coming back instead of finding another mechanic, especially Terry, he is awesome!!! More
Great quick service This is the 2nd time I have gone to Frank Honda and both times I have had very good experiences. Each time I was quickly accommodated and the service This is the 2nd time I have gone to Frank Honda and both times I have had very good experiences. Each time I was quickly accommodated and the service was professional. More
Fast service I bought a brand new truck that had two recalls on it they had to fix the recalls before I could take delivery of the truck they had it in and out in I bought a brand new truck that had two recalls on it they had to fix the recalls before I could take delivery of the truck they had it in and out in one day happy with the speed of that service. I have another truck still in warranty that I wish they could get it in and out fast but they say it’s gonna take a while More
The best customer service I want to let FB know that the service dept. especially Tony are 5 star service techs. Tony ALWAYS goes above and beyond for us! I want to let FB know that the service dept. especially Tony are 5 star service techs. Tony ALWAYS goes above and beyond for us! More
Service review As always fantastic service and outstanding personnel. Got me checked in and got me to work right on time. Gave me a complete description of what serv As always fantastic service and outstanding personnel. Got me checked in and got me to work right on time. Gave me a complete description of what service was done on my GMC. More