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Frank Brown Auto and Truck Ranch - Service Center

Lubbock, TX

4.6
2,416 Reviews

2,416 Reviews of Frank Brown Auto and Truck Ranch - Service Center

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April 23, 2018

Oil change New to me diesel pickup in for promised oil change. Out of Ford filters - granted this is a Chevy Shop but they did get them and completed the work at More

by Snappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernardo Ottoni
April 21, 2018

jon Well done The work and personnel were professional The procedure that was recommended was carefully explained. I received a ride home while my car was being wor More

by Rosemary H 2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean loveless
April 20, 2018

Quick Oil Change I went in for oil change, etc. and was taken care of quickly. They took care of my car in the time that was estimated or maybe a little quicker. I More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Perez & Daniel Villapando
April 19, 2018

Excellent service ! The time frame I was given to order the parts required to repair my Tahoe and then complete the repairs was exactly the time it required ! More

by wyletta47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy
April 17, 2018

I bought a car so I could keepp these guys Thoroughly competent, always on time, great communications. I've never trusted auto service people the way I do Frank Brown. I own a Honda because o More

by eddiestlmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
April 17, 2018

Service Ronnie was very helpful in scheduling the service and quickly had the service completed. I will continue to have my truck serviced at Frank Brown. More

by cwisdom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Botello
April 14, 2018

Great job (as always!) we are never disappointed! Frank Brown has a Great service department! They always have our car ready to go in a resonable amount time! They are always courteous and anxious to More

by BEVERLYMCCAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Botello
April 13, 2018

Super Service Frank Brown Honda has always provided excellent service! Thank you Frank Brown! We have a Toyota as well and their service department is terrible. We More

by ldelcambre99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, Tony
April 12, 2018

Fast service First ever visit and service and was pleasantly surprised. In and out quickly AND service writer answered my ton of questions with patience and kindne More

by tmadridm92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
April 11, 2018

Scratched left passenger window The service center replaced our left passenger window that had a scratch in it. They were timely and replaced the window with ease. and professionali More

by MELINDASILVAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Center employees & Blake Silvas
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