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Ricardo Alegria
Ricardo Alegria at Frank Brown Auto and Truck Ranch
Refer Me

Ricardo Alegria

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.8
231 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.8

231 Reviews

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231 Reviews of Ricardo Alegria

October 19, 2021

Dealership Rating
Employee Rating

"Ricardo was so helpful and kept looking for a car for us...."

- Nan Verified Customer

Ricardo was so helpful and kept looking for a car for us. He kept us posted on all available choices as soon as they came in.

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Recommend Dealer
Yes
Oct 20, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 19, 2021

Dealership Rating
Employee Rating

"The best and the friendliest place I went to get my..."

- Micheal_santos21 Verified Customer

The best and the friendliest place I went to get my vehicle I definitely will continue to go there

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Recommend Dealer
Yes

Other Employees Tagged: Kienan Beasley

Oct 20, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 13, 2021

Dealership Rating
Employee Rating

"Very professional and customer service oriented. Phil did..."

- toddbeme Verified Customer

Very professional and customer service oriented. Phil did an outstanding job with setting up feature of my new car.

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Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson

Oct 14, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 07, 2021

Dealership Rating
Employee Rating

"Great service!! Service guys and parts guys are the best..."

- Martinsauto Verified Customer

Great service!! Service guys and parts guys are the best and prices are reasonable. Would definitely recommend to a friend.

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Recommend Dealer
Yes
Oct 08, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 22, 2021

Dealership Rating
Employee Rating

"The staff has always been very nice. They do want I am..."

- beli3216 Verified Customer

The staff has always been very nice. They do want I am requesting to be done.

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Recommend Dealer
Yes
Sep 22, 2021

beli3216 responded

I am very pleased with the service department staff.

September 21, 2021

Dealership Rating
Employee Rating

"The dealership is clean and professional. The customer..."

- bramwellisabel4 Verified Customer

The dealership is clean and professional. The customer service is great and they make sure we are safe in our cars!

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Recommend Dealer
Yes
Sep 22, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 09, 2021

Dealership Rating
Employee Rating

"Made appointment for Friday morning, but the dealership..."

- purplepug Verified Customer

Made appointment for Friday morning, but the dealership started right after I dropped the car off on Thursday afternoon and before they closed for the day they already knew what the problem was.

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Recommend Dealer
Yes
Aug 10, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 28, 2021

Dealership Rating
Employee Rating

"I love the Honda service department. Always easy to deal..."

- TLX Verified Customer

I love the Honda service department. Always easy to deal with, efficient, and does great work. I service my Acura TLX and will continue to do so! Definitely recommend.

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Quality of Work
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Recommend Dealer
Yes
Jul 29, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

July 13, 2021

Dealership Rating
Employee Rating

"This Company has Great customer service. I’m coming from..."

- Joan Figueroa Verified Customer

This Company has Great customer service. I’m coming from Boston, so planing the trip Was hard.Ricardo made the process of buying a car real easy.

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Recommend Dealer
Yes
Jul 19, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 06, 2021

Dealership Rating
Employee Rating

"Ricardo was an excellent sales man. Didn’t push for the..."

- ingejoshua Verified Customer

Ricardo was an excellent sales man. Didn’t push for the sale and was attentive to everything we wanted. Finance Chris was very attentive to details and answered all questions I had.

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Customer Service
Friendliness
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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance Christopher

Jul 07, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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