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Frank Brown Auto and Truck Ranch - Service Center

Lubbock, TX

4.6
2,396 Reviews

2,396 Reviews of Frank Brown Auto and Truck Ranch - Service Center

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March 14, 2018

rear bake job I called Frank Brown and asked if I could bring the Pilot in for a rear axle brake job and pick it up in the morning. They said "sure" over the phone. More

by saberjet56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy, Angel Sauceda
March 14, 2018

Over due oil change I have never taken my Honda to anyone but Frank Brown. They have the best service department therefore I shall always continue to use them. More

by gursling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Sauceda
March 07, 2018

Excellent Service I scheduled an appointment through mobile app and dropped off vehicle at scheduled time. We had the courtesy shuttle drop us off for lunch and by the More

by rick_robledo2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie
March 05, 2018

Oil change and tire rotation Customer service is great!! Terry was very personable and a great representative for the service department!! The waiting room and vending snacks we More

by nanpeifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
March 04, 2018

None like it. I have bought most of my cars...all except one and that was a mistake. Frank Brown service it top notch and I would not dream of taking either of my H More

by saberjet56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Sauceda
February 28, 2018

Amazing Service Every time I come in they are always friendly. They check everything on the car each time and always let me know if there is something going on. They More

by j_stafford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry and Tony
February 27, 2018

Good quick service Oil change, friendly staff, not much wait, it is nice to just drop off vehicle and everything is taken care of by trained service representatives, wil More

by donparrish678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Perez
February 26, 2018

Quality Service My hard drive had locked on my radio and they did a great job fixing it for me. Ronnie Botella, kept me informed of their progress and was very helpf More

by RWHITE7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Botelli
February 26, 2018

Recent Service Had body work done at Frank Brown, Time and quality of work was excellent and all performed in a timely manner and we were kept informed. More

by ramayal4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Reyna
February 26, 2018

OIL change! So helpful! I am always treaged so nicely! I love the service and the way I am treated! excellent service! I feel safe when I leave! Your guys are gentlemen and understand the need! More

by SUSIEMONTOYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
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