Back

Frank Kent Cadillac

Fort Worth, TX

4.8
619 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

Directions

By Type

Showing 619 reviews

December 11, 2022

Nice staff, timely manner to get car in and out, like my guy going over my maintenance past, present, and what's next. I like to plan what I expect to fix the next time... kudos! More

by shellybell81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William in service dept
December 10, 2022

Sales and service experience have been superb and establishes Cadillac, in my opinion, as the best automotive experience in the marketplace. More

by Eddie.hinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Evans, Mike MacSwain
December 10, 2022

Excellent service and communication, as always! Ron is the best service advisor- he’s fair, honest and offers the status of your car. More

by jaimekovar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Evans
December 08, 2022

Prompt efficient service Valet pickup Reasonable pricing Staff keeps you informed No up charging Would highly recommend More

by Joepavlov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
December 01, 2022

My work was done promptly and to my satisfaction. Matthew was cordial and knowledgeable I would be pleased to work with him again. More

by mimijlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
November 26, 2022

My courteous service advisor, Ron Evans, scheduled my last minute oil change the day before Thanksgiving. My appointment took less than an hour and my car was washed and the interior was vacuumed! More

by CaddyLadyTexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Evans
November 26, 2022

Made an appointment for oil change Received quick and quality service Very pleased with personalized service More

by Lukerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
November 25, 2022

They did an Excellent job on OUR SUV. Great service and give them a 10+. More

by runnerrocky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
November 24, 2022

This dealership is wonderful in service and always takes excellent care of my car while in service. Service writer Shannon is top notch!! More

by sherrierwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon, Mike MacSwain
November 22, 2022

I was assisted at my appointment time without any delays. I even had an omelette for breakfast! More

by mimijo9096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
...
12
...