Frank Kent Cadillac
Fort Worth, TX
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Outstanding work and customer service. Shannon was extremely welcoming and nice and courteous. Will be returning to do my car service as needed. Shannon was extremely welcoming and nice and courteous. Will be returning to do my car service as needed. More
Great overall experience. Service advisor was professional, knowledgeable, courteous and friendly. Highly recommend Frank Kent Cadillac Service. Service advisor was professional, knowledgeable, courteous and friendly. Highly recommend Frank Kent Cadillac Service. More
Aside from a miscommunication with the driver who was scheduled to pick up the car for an oil change, Art at Frank Kent quickly remedied the issue and got a replacement driver to my house very quickly. U scheduled to pick up the car for an oil change, Art at Frank Kent quickly remedied the issue and got a replacement driver to my house very quickly. Unfortunately I didn’t catch the new driver’s name but he was super professional and polite. He apologized for the miscommunication. Later in the day he brought my vehicle back home and again was top notch. More
I have been satisfied with Frank Kent Cadillac & service advisor Ron Evans. I received service today. Ron explained service needed & future service on next visit. Personnel is always polite & very helpful. advisor Ron Evans. I received service today. Ron explained service needed & future service on next visit. Personnel is always polite & very helpful. I will always recommend Frank Kent & Ron Evans. More


