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Frank Kent Cadillac

Fort Worth, TX

4.8
618 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 618 reviews

September 28, 2022

Fast, friendly service. Randy was very informative and polite. I won’t ever go back to the Arlington location. Fort Worth is where I’ll do my business. More

by Maya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Mike MacSwain
September 28, 2022

It was easy to make an appointment. The time it took to perform the work, and close coordination by the service advisor was excellent. More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Telford, Mike MacSwain
September 26, 2022

Fabulous experience ! Very professional team! Thank you Tommy Flores and your team! My car came out awesome! Great color match too!! Very satisfied with everything!! More

by Lorriawalters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Flores
September 24, 2022

Each time we get our vehicles service at Frank Kent we have some type of stain left on the interior from the service technicians. Glue was left on the driver's seat. More

by seanrhodes20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 24, 2022 -

seanrhodes20 responded

Each time we get our vehicles service at Frank Kent we have some type of stain left on the interior from the service technicians. Glue was left on the driver's seat from the Sept 2022 service and grease was on the white dashboard from a prior service.

September 20, 2022

As always Frank Kent took care of my warranty recall issue as promised with 100 percent satisfaction to me. Another positive experience for me. More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
September 16, 2022

FK staff is courteous, knowledgeable and professional. Ron Evans, Service technician, always provides exceptional service. More

by AP.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Evans, Mike MacSwain
September 15, 2022

Luke, Service Advisor, is extremely professional and took excellent care of us and answered our questions, Luke is a great asset to Frank Kent More

by Jtallant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
September 14, 2022

My experiences with FK had always been first class from purchase to maintenance. The service department provides excellent service. More

by margaret.sanders1633
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Evans
September 12, 2022

I always receive excellent service from Frank Kent Cadillac. The service reps are very professional & explain what is needed. More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Berglund, Ron Evans, Jesus Delgado
September 08, 2022

Excellent service. Professional atmosphere. Service technician was exceptional. Nothing but top notch service all around. More

by kayemelanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
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