Frank Kent Cadillac

Great buying experience! No pressure, answers to all my questions. Brian did great, easy to deal with, knowledgeable, experienced and well trained. Our SRX was and is perfect. This is our fourth vehicle questions. Brian did great, easy to deal with, knowledgeable, experienced and well trained. Our SRX was and is perfect. This is our fourth vehicle from Frank Kent. I always want more for my trade-in and less for the new vehicle (like everybody else). Had a small post-sale problem (caps for tire valve stems were gone), Brian fixed that immediately. Frank Kent is a great dealership, with great sales and mechanical folks. Thanks also to Adam for sealing the deal. I was in/out with new SRX in just a few hours, no multiple visits/hard ball negoiating. Am again very pleased with Frank Kent dealership and it was a pleasure to work with Brian. More

Brian was stellar! He even drove the car we purchased for my elderly mom from Fort Worth to Terrell to deliver it! He took the time to explain all the features of the car & did the paperwork on the spot for my elderly mom from Fort Worth to Terrell to deliver it! He took the time to explain all the features of the car & did the paperwork on the spot. The initial deal was accomplished on the phone & my mom got exactly the car she was looking for - even made an offer for the trade-in site unseen. This was an outstanding car buying experience from the beginning to the end! Thank you Brian! More

Couldn't ask for friendlier, more knowledgeable folks to deal with. We have had a great experience with Frant Kent with the last three automobiles we have purchased. We also like to commend Debbie in serv deal with. We have had a great experience with Frant Kent with the last three automobiles we have purchased. We also like to commend Debbie in service for her excellent support over the years. More

Frank Kent went above and beyond to help me get the vehicle I really wanted at a fair and reasonable price. Brian Herrera ordered the exact SRX with all the options I desired and kept me totally inform vehicle I really wanted at a fair and reasonable price. Brian Herrera ordered the exact SRX with all the options I desired and kept me totally informed as to the progress and arrival. I would be happy to recommend them to my business associated, friends and family if the opportunity ever presents itself. I am comfident that Krank Kent will be there I ever need their assistance. Thank you again to EVERYONE at Frank Kent for the professional, friendly service provided to us and for my wonderful new SRX, I truly love it. Sincerely, Vicki Sanders More

Brian Herrera is by far the best car dealer I have ever worked with. Shopping for our 2012 Cadillac SRX was a perfect experience. Adam, the sales manager, was welcoming and genuine and everyone was worked with. Shopping for our 2012 Cadillac SRX was a perfect experience. Adam, the sales manager, was welcoming and genuine and everyone was authentic and friendly. Although it was late in the afternoon on New Year's Eve day (and I'm sure everyone must have had plans with their family and friends), everyone was friendly and patient and helped us find exactly what we were looking for. There was no pressure and we were given excellent advice and insight in choosing our best options. I look forward to buying our next new car from Brian Herrera and highly recommend him to anyone shopping for their next automobile. More

Brian provided excellent service for my car buying experience. I am very happy with my purchase. I will be sure to recommend Frank Kent to anyone looking to purchase a new car. experience. I am very happy with my purchase. I will be sure to recommend Frank Kent to anyone looking to purchase a new car. More

Brian represents the Frank Kent Cadillac dealership with professionalism, warmth and class. We were referred to Brian through our Costco store in West Plano. We called, spoke with Brian, he found exactly professionalism, warmth and class. We were referred to Brian through our Costco store in West Plano. We called, spoke with Brian, he found exactly the SUV we wanted and we drove out to Fort Worth and wrapped everything quickly and smoothly. It was well worth the drive and we will be back when we are ready to shop for our next new Cadillac. More

This was my second excellent car buying experience at Frank Kent Cadillac! Just leased a new CTS-V and the experience could not have been better. Debbie Wilson was my sales consultant and she answered Frank Kent Cadillac! Just leased a new CTS-V and the experience could not have been better. Debbie Wilson was my sales consultant and she answered all my questions and called back after a few days to check up and answer any new questions. The car was in perfect condition and is a joy to drive. I have had previous experience with the service department and never had any issues. I fully recommend Frank Kent Cadillac. More

The sales and finance crew stayed late on a Friday night to get the job done. I am satisfied with my purchase. The customer follow up has been great but maybe not as many phone calls or emails. I already ge to get the job done. I am satisfied with my purchase. The customer follow up has been great but maybe not as many phone calls or emails. I already get far too many :) More

I was first contacted by Brian Herrera to have my 2010 SRX traded in for a newer model, unfortunately I turned down the offer they gave me just because they didn't have the color I wanted instock (they st SRX traded in for a newer model, unfortunately I turned down the offer they gave me just because they didn't have the color I wanted instock (they stopped making the color cause of the tsunami). A couple months later I decided to trade my SRX in for a CTS, I asked for Brian because I was very pleased with him the first time I visited, he was very knowledgeable and patient with me in what I was looking for in my second cadillac. I definately recommend Frank Kent and Brian Herrera! More