Frank Kent Cadillac

Debbie answered all of our questions. She made sure we had all the information that we needed. The negotiation of price was brief and to the point. There was no haggling back and forth. On my return fo had all the information that we needed. The negotiation of price was brief and to the point. There was no haggling back and forth. On my return for an overview of the features Debbie was very helpful in helping me understand the cars features and in helping me get them set up. More

I went thru the Costco Auto Program and Brian contacted me the next morning. I told him the type of car, color and extras I wanted. He had the exact car in inventory, told me the price, met me to pick up me the next morning. I told him the type of car, color and extras I wanted. He had the exact car in inventory, told me the price, met me to pick up my car to determine the trade-in value the dealership would give me, and left me the new car to drive in the meantime. I got what I expected for the trade and Brian completed the deal quickly and efficiently. He is knowledgeable, friendly and was intent on making sure I was happy with everything. The dealership secured a better interest rate than I was able to secure on my own - a very nice surprise. Overall, a very pleasant car buying experience. I highly recommend Brian and Frank Kent Cadallic. More

My entire experience was wonderful in all areas. I purchased my first Cadillac, a 2012 Escalade, and had a lot of questions about everything - and then some... My salesman, Brian Herrera, was exceptio purchased my first Cadillac, a 2012 Escalade, and had a lot of questions about everything - and then some... My salesman, Brian Herrera, was exceptionally helpful, patient, and honest in every way and was not in the least pushy. Would recommend anyone to Frank Kent and Brian! More

My dad and I stopped in for a recall part on his 1997 CTS and meet Debbie in the showroom. Told her what we might be interested in and she quickly located one that fit our needs. She considered my dad's heal and meet Debbie in the showroom. Told her what we might be interested in and she quickly located one that fit our needs. She considered my dad's health and drove one under the shade for him to see. The offer did not match that day but we continued to talk over the next few days and came to an agreement on the price. We took my mom back for approval and she loved it. Purchased it that day. Debbie came in on her day off to help us show my mom and handle the deal. She was so great with my elderly parents and they enjoyed working with her. They love their new 2011 Red CTS. Thanks to Frank Kent and Debbie Wilson. Tom and Maxine Morgan (Shiela Morgan Conder-daughter) More

We were very happy with Debbie, we enjoyed working with her. The reason for good versus great is we don't know of any way to make the total car buying experience great. her. The reason for good versus great is we don't know of any way to make the total car buying experience great. More

WE HAD A GREAT EXPERIENCE, BILL MADE EVERYTHING FLOW SMOOTHLY AND EVEN BROUGHT THE CAR TO US WHEN IT WAS READY BECAUSE WE LIVED ABOUT 50 MILES AWAY. WOULD DEFINATELY BUY FROM THIS GROUP AGAIN. SMOOTHLY AND EVEN BROUGHT THE CAR TO US WHEN IT WAS READY BECAUSE WE LIVED ABOUT 50 MILES AWAY. WOULD DEFINATELY BUY FROM THIS GROUP AGAIN. More

Our salesman, Debbie Wilson, was very helpful and friendly throughout the whole process. The dealership was willing to work with us on the price of the vehicle we purchased and we were able to reach friendly throughout the whole process. The dealership was willing to work with us on the price of the vehicle we purchased and we were able to reach an agreement on the price that we were happy with. The quality of the vehicle was great for the price we purchased it at and the sales team was very helpful in achieving this. I would recommend this dealer to others. More

For about the last couple of months I have been in the market for a new car. I like a lot of people have been in the process of building my credit. A few years ago opted to go w/a buy here pay her e lot market for a new car. I like a lot of people have been in the process of building my credit. A few years ago opted to go w/a buy here pay her e lot who assured me that they were reporting to the credit bureaus which would in turn w/good payment history help me to build credit. However this was not the case, which I soon learned when I decided to shop around for a newer car. I had been to a few dealerships, where I was assured by salesman after salesman that they could get me in to a new car without success. So I decided after the suggestion of a friend to try Frank Kent Cadillac, where I met a salesman named MJ who I have to say was one of the nicest guys I have ever met. He was very patient and listened to my wants and needs, and despite my skepticism assured me that he could make it happen for me. Of course I’m thinking where I have heard this before. To my surprise the following day MJ called me and asked me when I could come to pick up my new car. I am now the proud owner a 2006 Cadillac CTS, not only that but I’m well on my way to building my credit. Thanks a Million MJ. More

I was in Frank Kent a few weeks ago having my 2005 Cadillac serviced, when I walked into the showroom. Debbie immediately came over to help me. I told her I really liked the SRX, and she gave me detai Cadillac serviced, when I walked into the showroom. Debbie immediately came over to help me. I told her I really liked the SRX, and she gave me details about this model and informed me that the 2012 model would have a larger engine. When I stopped by on 9/19/11 "just looking" I asked for Debbie and left with my 2012 SRX. She was very professional and did not seem to mind taking as much time as I needed to make the purchase. She went over information about the car, and repeated again when necessary. I give her an A+ for her professionalism and service!! More

My husband and I were most pleased with the whole experience of buying our SRX. Bill Englehart was most professional, friendly, and got down to business. The whole purchase only took a few hours, a experience of buying our SRX. Bill Englehart was most professional, friendly, and got down to business. The whole purchase only took a few hours, and we drove our car home that day. I have already recommended this dealership and Bill personally to several friends and coworkers, I hope they experience the good fortune we did. We were most pleased with the handling of our trade-in and those negotiations. Bill explained the process and the factors involved in their price for our car, and made us realized why it was not worth quite as much as we had anticipated, but felt they gave us a fair price. We had planned to shop around the metroplex for the best deal, but did not go anywhere else we were so pleased with the negotiations, service and proximity to our home. We hope to keep this car a long time, but I bet when we are ready for a new one, Frank Kent and Bill Englehart will be our first ( and only)stop. More