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Frank Leta Buick GMC

Cape Girardeau, MO

Overview
Employees
Reviews
Vehicles
4.1
180 Reviews
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511 S Kingshighway St

Cape Girardeau, MO

63703

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Showing 180 reviews

May 05, 2026

Thanks They took awhile to figure the problem after few trip there Few long days they finally figure it out More

by bangie0
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 06, 2026 -

Frank Leta Buick GMC responded

Thank you for choosing Frank Leta Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 05, 2026

They did not perform the services I paid for and I had to go back to confront them about it. Management was called and they never returned my phone call. They were not concerned at all about the poor service More

by Scarletmoore75
Recommend Dealer
No
Employees Worked With
Victoria
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May 09, 2026 -

Frank Leta Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 05, 2026

They wanted to make sure they knew my needs for a new vehicle. She called the next day to see if o had any questions. She helped me get my phone setup and connect to OnStar. More

by Debbiejman
Recommend Dealer
Yes
Employees Worked With
Cassidy Elders
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May 05, 2026 -

Frank Leta Buick GMC responded

It’s wonderful to know our team understood your needs for your new GMC Sierra 1500. We’re glad they followed up to answer your questions and helped set up your phone with OnStar. Enjoy the ride and thank you for sharing your experience!

May 01, 2026

They lie about service they were supposed to do then try and charge for things they didn't do. Refuse to talk to you when you confront them about it. More

by bcolson82.bc
Recommend Dealer
No
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May 07, 2026 -

Frank Leta Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 01, 2026

Very happy with Dani and the attention and cooperation that we received. I would recommend Frank Leta Buick GM to anyone. More

by jhoney
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dani Tharnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Frank Leta Buick GMC responded

Congratulations on your new Buick Enclave. We’re thrilled that Dani’s attentive cooperation made your experience so positive. Thank you for recommending us; enjoy your Enclave and let us know if you need anything.

May 01, 2026

Everyone was friendly. I drove up and they quickly greeted me and took care of my vehicle. More

by janiecox
Recommend Dealer
Yes
Employees Worked With
Don't remember the name.
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May 01, 2026 -

Frank Leta Buick GMC responded

Thank you for sharing your experience. We’re pleased our team greeted you promptly and provided attentive service for your GMC Terrain. We look forward to assisting you with any future service needs.

April 30, 2026

Best experience with my car yall saved the day I will I will recommend you to all Buick owners More

by Nemohoez96
Recommend Dealer
Yes
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Apr 30, 2026 -

Frank Leta Buick GMC responded

Thank you for letting us know we could save the day for your Buick Verano. Your recommendation to fellow Buick owners means a lot, and we look forward to being here whenever you need us next.

April 29, 2026

Everyone was cordial and accommodating. There was quite a bit of waiting due to circumstances I wasn’t really aware of, but they got everything taken care of (with an overnight stay at Plaz More

by How would I know my screen name????
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody West, Terra Gross, and one other female whose name I can’t remember
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Apr 30, 2026 -

Frank Leta Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 29, 2026

this is the worst car buying experience i have ever had, i would not recommend this place to anyone More

by RV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2026 -

Frank Leta Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 18, 2026 -

Frank Leta Buick GMC responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (573) 837-4191.

April 28, 2026

No update on problems. Had to call to find out after calling numerous times before someone got back to us More

by bonrob71
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasiddy
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May 03, 2026 -

Frank Leta Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 18, 2026 -

Frank Leta Buick GMC responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (573) 837-4191 when you have a chance. Thank you, and we look forward to hearing from you.

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