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Frank Leta Buick GMC

Cape Girardeau, MO

4.1
180 Reviews
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511 S Kingshighway St

Cape Girardeau, MO

63703

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Showing 180 reviews

June 28, 2026

Frank Leta Buick and GMC- Cape Girardeau, MO where professionalism meets hometown hospitality. Exceptional customer service and attention to detail! Brooke Johnson really takes the time to explain eve More

by grahamdanni87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Johnson, Sales Dept.
Jun 28, 2026 -

Frank Leta Buick GMC responded

We’re delighted you enjoyed our hometown hospitality and attention to detail when picking up your used Chevrolet Blazer. Michael is glad he could guide you through every step to ensure you felt confident in your purchase. Thank you for sharing your experience.

June 26, 2026

Oil change camera on passager mirror not working correctly. I wanted them to fix it...they could not get it not to work...but the guy checking me in saw it. I did not like the up sell experience on More

by docslakesidecabin
Recommend Dealer
Yes
Jun 29, 2026 -

Frank Leta Buick GMC responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

June 23, 2026

Excellent service, customer service, & scheduling I love using Leta, customer service & ease of scheduling are excellent More

by jpkusmc
Recommend Dealer
Yes
Jun 24, 2026 -

Frank Leta Buick GMC responded

Thank you for praising our scheduling process and attentive service for your Honda Pilot. We’re pleased that arranging your appointment was effortless and that our team delivered excellent support. We look forward to helping you again in the future.

June 23, 2026

Everyone was very friendly. When I went to pay my bill two people came to help and as I walked out the door a different person pointed me to where my car was. The whole process More

by momof4kids99
Recommend Dealer
Yes
Jun 23, 2026 -

Frank Leta Buick GMC responded

Great to hear our team greeted you with friendly help and quickly guided you back to your GMC. We’re pleased the entire service process wrapped up in just a few minutes. Thank you for trusting us and we look forward to assisting you again.

Jun 24, 2026 -

Frank Leta Buick GMC responded

Hello, thank you for your wonderful review! We're thrilled to hear that everyone was very friendly. Your feedback highlights our commitment to customer-centric service, and we look forward to welcoming you back soon!

June 21, 2026

Kind Knowledgeable and experienced Enthusiastic ? ? friendly I love how he followed up with me and made sure I didn't waste to much of my time More

by Velencia79
Recommend Dealer
Yes
Employees Worked With
Mason
Jun 21, 2026 -

Frank Leta Buick GMC responded

We appreciate your kind words about our enthusiastic and knowledgeable approach during your GMC Acadia service. We’re glad our follow-up kept things efficient and respected your time. We look forward to helping you again.

June 21, 2026

Everytime I come in there for one thing you all find something else. Last week after coming in there for a fuel injection you said I needed a new air filter too so I let you all replace it. Then the wom More

by maxinemontgomery37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Irby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Frank Leta Buick GMC responded

Hello, we regret to hear that you had this experience with us. Please reach out to us at (573) 837-4191 when you can so we can address this situation directly. Thank you and have a great day.

June 21, 2026

They took my car on time. Tobias was very professional and polite and had me out of the dealership in a reasonable time. More

by vanessa.valldejuli
Recommend Dealer
Yes
Employees Worked With
Tobias Winters. He was great.
Jun 21, 2026 -

Frank Leta Buick GMC responded

Thanks for the five-star rating. We’re glad your Buick Enclave was serviced on schedule and that our team delivered prompt and courteous attention. We look forward to assisting you again.

June 19, 2026

Sales team was great to work with. We were able to get the deal wrapped up timely and cleanly. More

by alex@myarnoldteam.com
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew and Sydney
Jun 19, 2026 -

Frank Leta Buick GMC responded

We’re thrilled our sales team delivered a seamless purchase experience for your new GMC Yukon. Thank you for noting how smoothly we completed your deal. We’re here whenever you need assistance again.

June 19, 2026

They got me in on time and kept me informed on the work that was being done More

by triton6345
Recommend Dealer
Yes
Employees Worked With
Tabash
Jun 19, 2026 -

Frank Leta Buick GMC responded

Ensuring your GMC Sierra 1500 was handled promptly and keeping you informed at every step was our focus. It’s fantastic to hear that our scheduling and updates met your expectations. Thank you for trusting us with your service.

Jun 21, 2026 -

Frank Leta Buick GMC responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2026

Poor service, not on top of what was happening. Did not inform me what was going on with my car. Kept my car all day and nothing was being done to it. Told to bring it back on another day for the w More

by ruthmauk
Recommend Dealer
No
Employees Worked With
Tobias winters
Jun 21, 2026 -

Frank Leta Buick GMC responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

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