Jeff Irby
Jeff Irby at Frank Leta Buick GMC

Jeff Irby

General Sales Manager

Frank Leta Buick GMC

511 S Kingshighway St
Cape Girardeau, MO 63703

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3.9
14 Reviews
3.9

14 Reviews

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14 Reviews of Jeff Irby

July 11, 2026

Dealership Rating
Employee Rating

Thjs is my 2nd vehicle purchase within 6 months from frank leta and my favorite saleslady danni she made the process super easy and we live iver 2 hrs away and she made sure she went out of her way on More

by arthurwroblewski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Vass, Dani Tharnish

Jul 11, 2026

Frank Leta Buick GMC responded

It’s great to hear you chose another Jeep Wrangler Unlimited with Dani. We’re pleased she made the process seamless despite the two hour drive by sending photos, videos, and ensuring a pressure free experience from the test drive through paperwork. We look forward to assisting you again soon.

June 21, 2026

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Employee Rating

Everytime I come in there for one thing you all find something else. Last week after coming in there for a fuel injection you said I needed a new air filter too so I let you all replace it. Then the wom More

by maxinemontgomery37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 25, 2026

Frank Leta Buick GMC responded

Hello, we regret to hear that you had this experience with us. Please reach out to us at (573) 837-4191 when you can so we can address this situation directly. Thank you and have a great day.

June 02, 2026

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Employee Rating

Friendly and very helpful with getting you in the right vehicle. Recommend this dealership to everyone. More

by stankoeller
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jun 03, 2026

Frank Leta Buick GMC responded

Thank you, Stan! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Frank Leta Buick GMC.

Jun 04, 2026

Frank Leta Buick GMC responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

June 01, 2026

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Employee Rating

Was very disappointed in the information I was given as to how long the job would take. I was told the work could be completed on Wednesday but it would need to be sealed and kept overnight and I could get More

by hwh1714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: DON'T KNOW ANY NAMES. cASHIER WAS EXCELENT!

April 24, 2026

Dealership Rating
Employee Rating

Dani was very honest and wasn’t just trying to put us in anything. We gave her a budget and she did the rest! I highly recommend! More

by bellcortez96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Vass, Dani Tharnish

Apr 24, 2026

Frank Leta Buick GMC responded

It’s great to hear that Dani’s honest approach and respect for your budget made a positive difference. We’re pleased she could find the right option for you. Thank you for recommending our team.

January 10, 2026

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If you’re looking for a car or truck Frank Let’s gas you! I have bought Several trucks from this dealership, they never disappoint. More

by pearlsfast57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Vass, Mike Bailey , Steve Gilmore

Jan 10, 2026

Frank Leta Buick GMC responded

Here at Frank Leta Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 15, 2025

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Employee Rating

Brandon was very professional and made sure we got the best service. The dealership was clean and very tasteful. More

by Cyberyeckley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Vass , Brandon

Dec 15, 2025

Frank Leta Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2025

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Employee Rating

Good service and reliable and well behaved staff and customer support care including accurate workers More

by taurosyden9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2025

Frank Leta Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2025

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Employee Rating

The dealership has a good service dept. Convenient drop off and pleasant waiting area while a vehicle is getting serviced. More

by amyleigh72.as
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2025

Frank Leta Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Leta Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

December 06, 2025

Dealership Rating
Employee Rating

Dealer is very deceptive about their wording about the warranty on used vehicles. Not truthful More

by Dennis l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Vass, Dani Tharnish

Dec 08, 2025

Frank Leta Buick GMC responded

Dennis, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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