Frankfort Ford & Frankfort Lincoln

Sales This is the second Expedition I have bought from Crossroads. I worked with Will Clark on acquiring both vehicles. He is a great guy and easy to work This is the second Expedition I have bought from Crossroads. I worked with Will Clark on acquiring both vehicles. He is a great guy and easy to work with. More

Odd engine repair situation I took my 2006 Ford Escape Hybrid (Purchased new at Crossroads Ford) to Crossroads Ford Lincoln in Frankfort, Kentucky for engine repair. In working w I took my 2006 Ford Escape Hybrid (Purchased new at Crossroads Ford) to Crossroads Ford Lincoln in Frankfort, Kentucky for engine repair. In working with several staff and the co-owner, I had a great experience. I couldn't possibly ask for more effort by all involved and their dedication to customer service. As an aside, while I purchased my vehicle at Crossroads in 2006, my salesman stayed in touch with me over the years, I've gotten to know many of the staff at Crossroads due to my being a Fleet Management Assistant Director for the Commonwealth of Kentucky. They always bent over backwards to help us save taxpayer dollars when dealing with state vehicles. I highly recommend both getting your vehicle serviced at Crossroads Ford and making your next vehicle purchase there. They have demonstrated to me that they truly care about their customers and vehicle care. More

Friendly Staff and Environment What a way to end 2014 then with a new Ford Edge. We had such great friendly service with WiIl and Brian, Great Staff./service What a way to end 2014 then with a new Ford Edge. We had such great friendly service with WiIl and Brian, Great Staff./service More

Excellent dealership!!!! Wonderful sales staff!!!! Wonderful dealership to work with. The sales staff and all the staff in general were very friendly and helpful. I would like to think Will and Brian Wonderful dealership to work with. The sales staff and all the staff in general were very friendly and helpful. I would like to think Will and Brian for all there help and for creating a no pressure friendly buying experience!!!! I would highly recommend everyone to stop by this dealership!!!!!!!!!! I will be back again for my next purchase!! More

Great experience. Bud was excellent, very helpful and knowledgeable. I am very happy with the service and care I received and expect to receive in the future. Bud was excellent, very helpful and knowledgeable. I am very happy with the service and care I received and expect to receive in the future. More

very enjoyable experience in car buying Everyone at the dealership was friendly, courteous, and knowledgeable. Our salesman, Will Clark was relentless in locating a vehicle for us and gettin Everyone at the dealership was friendly, courteous, and knowledgeable. Our salesman, Will Clark was relentless in locating a vehicle for us and getting it delivered in a timely manner. He is very knowledgeable about all the features of the car and was able to help us get everything set up quickly. I would recommend this dealership very highly. More

Deal maker Staff was friendly and helpful. They were able to find exactly what I was looking for. The one year free service that is included in the deal was icin Staff was friendly and helpful. They were able to find exactly what I was looking for. The one year free service that is included in the deal was icing on the cake. More

Buying experience The sales staff was very helpful with my buying experience. They were able to cover my questions as well as answer any vehicle questions we had about The sales staff was very helpful with my buying experience. They were able to cover my questions as well as answer any vehicle questions we had about the car. More

Perfect I enjoyed my experience at this dealership. The process was very smooth and didn't have any issues. The salesman very knowledgeable. Smoothest transac I enjoyed my experience at this dealership. The process was very smooth and didn't have any issues. The salesman very knowledgeable. Smoothest transaction ever. More

Service with a smile Took a hour drive to take advantage of the free oil change and tire rotation on our 2014 Ford Taurus. Crossroads had a shuttle that took us to KOHL"S Took a hour drive to take advantage of the free oil change and tire rotation on our 2014 Ford Taurus. Crossroads had a shuttle that took us to KOHL"S department store while the service was being performed.I would like to recognize the cleanliness and friendly atmosphere of the service department. I suggest you see Will Clark, His knowledge of the Ford vehicles and low pressure style will have you riding in style. Just thought I share " If you want to have a great experience buying a car, stop by and let them know Tracy sent ya!!" More