Frankfort Toyota

Amazing!! The experience of buying my first new car was a great one. I met with David Burnside, and needless to say he was beyond accommodating with helping me The experience of buying my first new car was a great one. I met with David Burnside, and needless to say he was beyond accommodating with helping me find exactly what I wanted, making this first time process for me simple, easy and convenient, and not being too forward, or pushy with this type of decision on this purchase. He will be strongly recommended to family and friends for future purchases. More

Wonderful Product Knowledge I have always wanted to go in and get a new car, but I always settled for an older used model. I went in and met with a sales rep. Expecting him to kn I have always wanted to go in and get a new car, but I always settled for an older used model. I went in and met with a sales rep. Expecting him to know the basics of cars and just want a sale, I was pleasantly surprised by how tentative he was. He was able to listen to my car needs and help me find a car that was both in my price range and fit all of the criteria I gave him. He was able to help me with all of the questions I had regarding the vehicles entune features. After my purchase he went above and beyond by helping me set up the bluetooth/hands-free feature on the car, and also showed me the ropes with the entune system. Overall, I had an exceptionally pleasant experience with Mr. Stewart, and would not hesitate to recommend him to friends as well as utilize his services again. More

good service This was one of the easiest car buying experiences. Dealer had to order what I wanted but they got the vehicle I wanted, at a price that was easily n This was one of the easiest car buying experiences. Dealer had to order what I wanted but they got the vehicle I wanted, at a price that was easily negotiated. More

Painless negotiations Sarah was great to work with. Made it all easy. Bought the '14 Highlander, still hate the head restraint position, but that is no fault of the deale Sarah was great to work with. Made it all easy. Bought the '14 Highlander, still hate the head restraint position, but that is no fault of the dealership. More

WONDERFUL David was great! I was extremely pleased with my experience and next time I'm in the market will go see him again! THANKS DAVID!! David was great! I was extremely pleased with my experience and next time I'm in the market will go see him again! THANKS DAVID!! More

excellent! !! Great customer service and no pressure sales. Car buying the way it should be. Went out of their way to make sure it was a positive experience and tha Great customer service and no pressure sales. Car buying the way it should be. Went out of their way to make sure it was a positive experience and that I got the best rate on financing available. Gray team to work with. More

Very low pressure but, extremely helpful experience!! Ben Thompson was very polite, and he was honest! He listened to our needs and seemed to have our best interest at heart!! Ben made the buying experien Ben Thompson was very polite, and he was honest! He listened to our needs and seemed to have our best interest at heart!! Ben made the buying experience as easy as he could! We would recommend Ben anytime!! More

Awsome buying Experience After 3 or 4 days of excruciating car shopping, pressure tactics and scare tactics, My Husband and I were at wits end. Every Lot we walked on, were mo After 3 or 4 days of excruciating car shopping, pressure tactics and scare tactics, My Husband and I were at wits end. Every Lot we walked on, were more worried about our getting our signatures on a piece of paper than showing us what they had in our price range. We were referred to Frankfort Toyota by family members and to specifically ask for Ben Thompson. We get there, and he asks us what we were in the market for, we gave him specifics and our price range, the next thing you know, we are on the lot and he has a price list and we are looking at cars.. No pressure, ho hassle, no scare tactics. Ben took the time to listen to our needs as well as our wants and directed us to the cars he felt was ideal with the information that was given, yet allowed us to look at others at our leisure.. It was the most laid back, respectful, and easy buying experience we have EVER been involved in. I will, in the future, return to this dealership when the time comes to purchase another vehicle, More

Purchase of 2015 Camry Loved the easy going no pressure way of doing business. Have , in the past, walked away from other dealerships because of the pressure. Greg allowed Loved the easy going no pressure way of doing business. Have , in the past, walked away from other dealerships because of the pressure. Greg allowed the wife and I to look and talk to each other without interruption . Once we made our decision, the rest of the sale, paperwork etc. was handled very well as well. All of the staff were very friendly and as easy going as Greg. Have not used the service dept. yet , I am sure they will be just as helpful as the sales people. Cecil L. More

Tana searched for the exact car I wanted. The car buying experience was smooth and hassle free. After we told Tana exactly what we wanted she searched the region to find the perfect Rav 4 for The car buying experience was smooth and hassle free. After we told Tana exactly what we wanted she searched the region to find the perfect Rav 4 for us. She explained all the features and showed me how to use them, and set my iphone up for hands free use. I would recommend Frankfort Toyota to anyone searching for a new Toyota. This is the second new Toyota we have purchased there. The service department is also excellent! More