Frankfort Toyota

A pleasure, unlike any previous car buying experience! The day before I came into the dealership I spoke with Sarah Mahmoud by phone and completed the financing online. Sarah asked me a few questions about The day before I came into the dealership I spoke with Sarah Mahmoud by phone and completed the financing online. Sarah asked me a few questions about what I was looking for and we set up an appointment for the next day. When I arrived at the dealership, Sarah met me at the door and showed me a couple of cars I might be interested in and we took a couple of test drives and I found the perfect Toyota Corolla. And one of the first things I said to Sarah was that I did not want to spend the whole day there!!!! Let me just say the deal was completed in 2 hours and 5 minutes AND I had a trade in. What a great all around experience. I was so dreading having to go through all the hassle and paperwork of buying a new vehicle. So I am happy to report I experienced NONE of that. Thanks Sarah.......and everyone else I spoke to during my brief visit. More

ERIC POTTER WAS PROFESSIONAL, KNOWLEDGEABLE AND ATTENTIVE. ALL WERE FRIENDLY, WELCOMING , RESPONDED TO QUESTIONS I HAD AND VERY INFORMATIVE. WALK ME THROUGH THE PAPERWORK WITH EXPLANATIONS WITH EACH DOCUMENT ALL WERE FRIENDLY, WELCOMING , RESPONDED TO QUESTIONS I HAD AND VERY INFORMATIVE. WALK ME THROUGH THE PAPERWORK WITH EXPLANATIONS WITH EACH DOCUMENT TO BE SIGNED AND GAVE OPTIONS IN THEIR PRESENTATION REGARDING PACKAGE DEALS. More

FANTASTIC! Chris Stewart is a wonderful sales person. He is patient and answers every question and if he doesn't know the answer, he gets it for you. He is not Chris Stewart is a wonderful sales person. He is patient and answers every question and if he doesn't know the answer, he gets it for you. He is not pushy and has a very calming manner. I feel that he put me and my mother in cars that are a perfect fit for us. I appreciate Chris taking the time to show me how all the "bells and whistles" work . . . . . . and for stopping by our home to complete the paperwork. Now that's service! I look forward to working with Toyota on all our vehicle needs. More

Great experience. Went above what was expected!!! I just bought a 2015 Toyota 4-Runner from David Burnside. He was GREAT!!! David and I talked on the phone and worked the deal out before I went to the I just bought a 2015 Toyota 4-Runner from David Burnside. He was GREAT!!! David and I talked on the phone and worked the deal out before I went to the dealership and I was very pleased. He did not call and harass me. That is one way to get me to not buy a car. He was very professional and very friendly. I would recommend David for your next new car. We were on our way to Louisville on Saturday and we stopped and looked at the vehicle and it was exactly what I was looking for so we made the deal and he came in on Sunday (his day off) for me to pick my vehicle up and to show me how to work all the gadgets. He even took it home and kept it in his garage so I didn't have to worry about it. How nice what that??? VERY!!! Thank you DAVID!!! Love my new 4-Runner!!!! More

Outstanding Exceptional service. I am a customer for life. Amazing group of people. Everyone is inviting and makes you feel comfortable. Chris is very informative Exceptional service. I am a customer for life. Amazing group of people. Everyone is inviting and makes you feel comfortable. Chris is very informative. He makes sure all questions are answered and explains things well More

Outstanding!!!! We wanted to buy a truck and found a 2013 Toyota Tundra on Auto.Com. It was located at Frankfort Toyota. We called and asked them if they would hold We wanted to buy a truck and found a 2013 Toyota Tundra on Auto.Com. It was located at Frankfort Toyota. We called and asked them if they would hold it for us since we were driving over 100 miles to see it. They not only held it, we drove it and brought it home the same day. The truck is spotless and we couldn't be more pleased. But we would be remise by not giving credit where credit is due. The entire staff at Frankfort Toyota were wonderful. They are very people friendly and wanted to accommodate their customers. Thank you so much and we will be back again. More

Wonderful experience I am very pleased with my 2013 Rav4. My experience with the sales staff was great. I liked working with Tana & Curtis! They were very patient and too I am very pleased with my 2013 Rav4. My experience with the sales staff was great. I liked working with Tana & Curtis! They were very patient and took the time to answer all my questions. I will recommend my friends and family to ask for Tana & Curtis. More

Purchase of 2009 Venza I had been working with Greg Woods for several months to help me find a Venza. Greg was absolutely wonderful! He worked very hard to help find me the I had been working with Greg Woods for several months to help me find a Venza. Greg was absolutely wonderful! He worked very hard to help find me the Venza I wanted. This is my first SUV Crossover and I love it! Greg was very friendly and very knowledgable of the vehicle. More

Sold us a car Greg Woods ,was professional and courteous answers our questions in a professional way. And was very helpful in going over all parts of the car. Greg Woods ,was professional and courteous answers our questions in a professional way. And was very helpful in going over all parts of the car. More

Seamless experience Excellent experience, my sales Austin new was on top of things. We got a majority of the deal done over the phone and I drove down from W. Va. To pick Excellent experience, my sales Austin new was on top of things. We got a majority of the deal done over the phone and I drove down from W. Va. To pick up my vehicle the same day. Efficient and friendly. More