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Frankfort Toyota

Frankfort, KY

4.9
3,739 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,739 reviews

September 11, 2021

David Burnside was very helpful and easy to work with in purchasing a Highlander. He made us feel comfortable from the start and didn’t pressure us to buy. He provided a relaxing atmosphere and was straight More

by Randy G
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Frankfort Toyota responded

Thank you for sharing your experience with David. We appreciate your business and hope you enjoy the Highlander for years to come.

September 10, 2021

David was amazing! He helped find the perfect car for my son and kept in constant contact until the day it arrived on the lot!!! More

by Cindy Haysley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your new vehicle. We appreciate your patience during these unprecedented times.

September 09, 2021

David is super nice to talk about the price. I was very happy deal with him the price. Just enjoy the time talking with home. He is Beyond perfect! More

by Yingying Li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Frankfort Toyota responded

Thank you for your business and sharing the experience with David.

September 06, 2021

Very pleased place, personal are kind and helpful, I'm so glad and happy because now I driving my new TOYOTA 4RUNNER, I will recommends to my friends. More

by Rosy
Recommend Dealer
Yes
Employees Worked With
David Burnside
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. We appreciate your business and hope you enjoy the 4Runner for years to come.

September 04, 2021

Leah Marcy was wonderful to work with! We were not planning anything snd just stopped in. We wound up by a car! We are thrilled with our new Highlander More

by Cm68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Marcy
Sep 07, 2021 -

Frankfort Toyota responded

Fantastic! Thank you for stopping in, we hope you are enjoying the Highlander and please let us know should you have any questions.

September 04, 2021

I was interested in purchasing a new 2021 RAV 4 XLE After calling a few dealerships and making my way around a few car lots,I decided to reach out to Frankfort Toyota. Billy O'Banion helped me get the exact More

by charleyblew123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy O'Banion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Sep 07, 2021 -

Frankfort Toyota responded

Thank you for choosing us for your new RAV. We appreciate your business and please let Billy know should you have any questions.

September 02, 2021

Easy to deal with, no run around , quick and easy, 2nd car I’ve bought here, I appreciate the honesty in this day and time, More

by Juli Clowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy O'Banion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Frankfort Toyota responded

Thank you for coming back to us for your automotive needs. We appreciate your business and are always happy to help you.

September 01, 2021

In January I was interested in purchasing a new 2021 Camry AWD. After calling a few dealerships and not receiving calls back in a timely manner, I decided to reach out to Frankfort Toyota. Billy O'Banio More

by Gmcguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy O'Banion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Frankfort Toyota responded

Thank you for choosing us for your Camry Andrew. We appreciate your business and patience with us during these challenging times. Please do not hesitate to let us know any time we can be of help to you.

August 29, 2021

Car was purchased and has been serviced at Frankfort Toyota since. Was last serviced on July17th for oil change. Was given a list of everything that was checked during service 1 of them being the brake More

by T.Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Tech
Aug 30, 2021 -

Frankfort Toyota responded

During maintenance we add up to 1 gallon of washer fluid, of course the oil itself is changed, transmission fluid is checked when possible as most transmissions are sealed and can not be checked anymore, and brake fluid level is visually checked but is never added too or topped off as a low fluid level would indicate a safety issue and a repair is needed so in those cases we recommend having a Technician diagnose the problem. In that closed system the brake fluid had to go somewhere so it has leaked at some point between July 17th and August 29th. Please contact the Service Department or our Customer Relations Manager ,Kelly Buffin, as soon as possible for safety reasons so the leak can be diagnosed. Update: 8/31/21 Upon further investigation it was discovered that brake work was done at another location sometime after the July 17th visit at Frankfort Toyota. We will not be held responsible for repair attempts,or their outcomes, that we did not perform.

August 20, 2021

Greg Woods was great to work with. My 2nd Toyota in 11 years and both have been with Toyota in Frankfort. Big thanks to Greg for making it stress free and thanks to Dan for the closing it up with laughs. More

by Stephaniehouse71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Frankfort Toyota responded

You are very welcome, It was our pleasure to assist you. Thank you for your business and please do not hesitate to let us know should you need anything.

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