Frankfort Toyota - Service Center

Recall repair I called the dealer and got an appointment for the next day. My car was taken back as soon As I got in. I was escorted to a very comfortable waiting a I called the dealer and got an appointment for the next day. My car was taken back as soon As I got in. I was escorted to a very comfortable waiting area with coffee, donuts and an attendant. I read in a great chair for about an hour or so and was called for my car earlier than expected. It was a surprisingly enjoyable experience. My service person came back a few minutes before my car was done with an inspection sheet and ask if would like my air filters changed. I did not and was not pressured she was friendly and professional. Thanks! More

Service....simple oil change I scheduled service at 11;30 for an oil change and I left it and they weren't done with it by 2pm...I called at 2:30 for a lift back to dealership, a I scheduled service at 11;30 for an oil change and I left it and they weren't done with it by 2pm...I called at 2:30 for a lift back to dealership, and the poor driver was waiting in line at the county clerk's office....I finally got picked up and I made a big enough deal out of it my car was done when I got there at a little after 3pm. It should not take this long to do a simple oil change. I doubt I will be back, even if I was trying to save a few dollars. I would just pay full price,than to have to deal with this again. More

Always fast and excellent service when having my vehicle ser I have bought 2 vehicles from Frankfort Toyota, and have recommended them to several family and friends!! Super friendly and knowledgeable staff, and I have bought 2 vehicles from Frankfort Toyota, and have recommended them to several family and friends!! Super friendly and knowledgeable staff, and the service department is always fast, friendly and thorough!! More

Basic service It was a great service. But my truck is always having issues. I truly believe it's a dud. I never wanted to buy a 2010 Tacoma but when I did, it had v It was a great service. But my truck is always having issues. I truly believe it's a dud. I never wanted to buy a 2010 Tacoma but when I did, it had very low miles on it and I bought it from a different dealership. Not through Toyota. This truck always has something wrong with it. I had it in last Friday, and now, on a thursday, my check engine light is on, again. I replaced the o2 senor within the last 6 months. I even replaced my front wheel bearings in the last year and now, my front right one most likely needs to be replaced. Something is making it wear out faster then normal. Always something with this truck. Love it, but always something. More

Excellent customer service but Love night drop off/pickup. Service was great but techs left hood unlatched......thankfully caught it. I reported it .....dealership (Kelly???I Love night drop off/pickup. Service was great but techs left hood unlatched......thankfully caught it. I reported it .....dealership (Kelly???I think) not apologetic. More

Synthetic Oil change Called and made appt over phone, very polite and very helpful as was advised of coupons available on their website!!! Saved me $15 on oil change and t Called and made appt over phone, very polite and very helpful as was advised of coupons available on their website!!! Saved me $15 on oil change and tire rotation!! The customer lounge was super nice with very comfortable chairs and widescreen tv plus refreshments if I wanted!! Awesome! I was in and out in about 30 mins. Will def be back! Thanks all at Toyota of Frankfort! More

Great service. Quick turnaround. I have been servicing my Toyota’s at Frankfort Toyota for eleven years. You couldn’t get me to change! Great service. Wonderful staff. Nice facilit I have been servicing my Toyota’s at Frankfort Toyota for eleven years. You couldn’t get me to change! Great service. Wonderful staff. Nice facility. More

Service experience With Beth as my advisor I had no doubt that I would have a good experience at Frankfort Toyota. She is an excellent representative for the dealership. With Beth as my advisor I had no doubt that I would have a good experience at Frankfort Toyota. She is an excellent representative for the dealership. More

Great service department The service department has great customer service, as well as knowledgeable service technicians. They greet when when you arrive and immediately star The service department has great customer service, as well as knowledgeable service technicians. They greet when when you arrive and immediately start working on your vehicle. I was early for my appointment. They still started work on my vehicle as soon as I arrived. Once they finished my vehicle maintenance, they went over everything with me. More

Great Service Excellent service! Everyone there has a smile and very helpful! Beth is always working hard to make your experience successful! I highly recommend B Excellent service! Everyone there has a smile and very helpful! Beth is always working hard to make your experience successful! I highly recommend Beth and her service team! More