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Frankfort Toyota - Service Center

Frankfort, KY

4.9
403 Reviews

403 Reviews of Frankfort Toyota - Service Center

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December 31, 2018

Great place to buy a car and get it serviced The service area is clean and very professional. They have an attractive and nice waiting area. Televised big board indicates where your vehicle is More

by Pmr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geogie Ricketts
Jan 02, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. We look forward to serving your automotive needs for years to come.

December 29, 2018

Treated us like family Huge shout to Eric Clark and his service team! My daughter was traveling to Texas and had some car trouble. I called Eric and his service team was abl More

by Fullcourtpress23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Clark, Beth Kaiser, Geogie Ricketts, Judy Hensley
Dec 31, 2018 -

Frankfort Toyota responded

It was our pleasure to assist. Thank you for choosing Frankfort Toyota for your automotive needs.

December 27, 2018

Treated like royalty! I had an after hours problem and Beth found someone to look at it anyway. They put it first I. Line for the next day - found the part needed and order More

by bradybarge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris, Beth Kaiser, Geogie Ricketts
Dec 28, 2018 -

Frankfort Toyota responded

It is our pleasure to assist you any way that we can. Thank you for your business.

December 26, 2018

Doug is awesome! Bought my car at Toyota of Frankfort and no one works on it but them. Great service department they make you feel like family and let you know they ca More

by Patricia Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Doris, Beth Kaiser
Dec 26, 2018 -

Frankfort Toyota responded

We appreciate your patronage and confidence in us very much. Thank you for your business.

December 24, 2018

Great products and service Very pleasant and helpful staff. Service dept is fast and informative. The waiting area is very comfortable and the snacks and bottled water are appr More

by Gwinnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
Dec 26, 2018 -

Frankfort Toyota responded

We appreciate you choosing us for your automotive needs. Thank you for your business.

December 22, 2018

Professional and prompt, however a bit pricey. Service employee (Georgie) was friendly and accommodating. She kept me posted as to service questions, pricing, pickup time etc. Service area very cl More

by Eddie430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
Dec 26, 2018 -

Frankfort Toyota responded

Thank you for your business and recommendation. We appreciate it very much.

December 22, 2018

Great service The staff is amazing! So friendly. They went above and beyond. I came in for a simple oil change and they cleaned the upholstery. I couldn’t believe i More

by Annb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Hensley
Dec 26, 2018 -

Frankfort Toyota responded

Thank you for your business. It is our pleasure to serve your automotive needs. Please let us know anytime we can help you.

December 21, 2018

All around great dealership. Sales and service is second to These guys always go the extra mile. They always take good care of my truck. Super friendly staff and very knowledgeable. My forever dealer More

by Birddog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gaines, Billy Gorth
Dec 26, 2018 -

Frankfort Toyota responded

You are very welcome. Thank you for your business and confidence in Frankfort Toyota.

December 21, 2018

Replace bad battery. Under warranty I had great service and very friendly atmosphere. My waiting time was not long and the waiting area is very comfortable. I was able to get an appoint More

by cable51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
Dec 26, 2018 -

Frankfort Toyota responded

That's wonderful to hear. Thank you for your business and please let us know if we can be of assistance.

December 21, 2018

Very professional employees The employees at Frankfort Toyota are very professional and very attentive to me and my vehicle. Great prices for tires and service, and they know wha More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
Dec 26, 2018 -

Frankfort Toyota responded

Thank you for your business and the review. We are always happy to help in any way that we can.

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