Franklin Chrysler Dodge Jeep Ram

Great, respectful service! I've received great customer care every time I've been here. The reps have been good to work with and the shuttle service is very helpful. I've received great customer care every time I've been here. The reps have been good to work with and the shuttle service is very helpful. More

Great experience Sales team was knowledgeable and very helpful every step of the way. They had a large selection of Jeep’s to review and choose from. Sales team was knowledgeable and very helpful every step of the way. They had a large selection of Jeep’s to review and choose from. More

Very helpful and responsive. Never felt pressured. Hannah Keagle was very familiar with the Jeep product , friendly and able to get me exactly the product I wanted with the features I desired. Jordan t Hannah Keagle was very familiar with the Jeep product , friendly and able to get me exactly the product I wanted with the features I desired. Jordan took several minutes with me when I took delivery of my new Jeep to walk me through several features and operational procedures. More

Honest service I received prompt attention upon entering the service department. Mr. Longson kept me informed of the likely cause and time it would take to fix the I received prompt attention upon entering the service department. Mr. Longson kept me informed of the likely cause and time it would take to fix the electrical problem that prompted the visit. In addition, he told me about the technician's service recommendations and the cost of each elective service. I appreciated the honest assessment of the service needs of my vehicle and the quality of the work performed. More

Positive and well-coordinated sales effort. Very efficient. Matt is a personable, reasonably assertive sales person, who knows the inventory as well as the operations and financial necessities for a sale. He i Matt is a personable, reasonably assertive sales person, who knows the inventory as well as the operations and financial necessities for a sale. He is able to make useful comparisons between these products and those of other dealerships, and highlights the features that will be most useful and appealing to a customer. He began the sales session by asking how I would use the product, an instant indicator of good interpersonal and sales expertise. Overall, a well-considered and customer-focused approach to sales. More

Great experience I located the truck I wanted online because my local dealership was of no help. I’m so glad I did because my experience was great with Franklin Dealer I located the truck I wanted online because my local dealership was of no help. I’m so glad I did because my experience was great with Franklin Dealership & salesman, Steve Farrar. A few glitches that they immediately made right, and I was even pick up at the airport upon arrival in Nashville. Well worth the trip and I was able to get the truck I had been searching to find. More

Great buying experience. I would like to say that dealing with Stephen was a pleasure. He was extremely Honest, very Helpful and made our buying experience as easy as possible I would like to say that dealing with Stephen was a pleasure. He was extremely Honest, very Helpful and made our buying experience as easy as possible. We had to have wheels, Tires and some stereo equipment transferred to my Daughters new Jeep and Stephen was extremely helpful with all of that as well. To sum it up I would recommend anyone in the market for a new Jeep talk to Stephen first. More

Great customer service! Stephan was great! Very personable. Spent many hours working with us on deciding what Ram truck was going to be the best fit for us as a family. Jo Stephan was great! Very personable. Spent many hours working with us on deciding what Ram truck was going to be the best fit for us as a family. Josh did a great job in Finance. Service department was unbelievable when I brought the truck back in to check on the tires. They put four new tires on in less 50 minutes, out the door! Never had a Service Department do that before. Check this dealership out! More

i got the jeep i wanted. Franklin Tennessee Chrysler Dodge Jeep. I have them 5 stats because they are very nice, got me the best deal they could, and work with my budget Franklin Tennessee Chrysler Dodge Jeep. I have them 5 stats because they are very nice, got me the best deal they could, and work with my budget More

Excellent Service! I went to Franklin CDJR looking for a new vehicle, and Stephen Farrar made that experience very quick and enjoyable. I was able to tell him what h was I went to Franklin CDJR looking for a new vehicle, and Stephen Farrar made that experience very quick and enjoyable. I was able to tell him what h was looking for in a vehicle and he matched me pretty quickly. The staff was very friendly and I’d recommend this dealership. More