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Alex Antipov
Alex Antipov, Sales Manager, Franklin Chrysler Dodge Jeep Ram
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Alex Antipov

Sales Manager

Franklin Chrysler Dodge Jeep Ram

1124 Murfreesboro Rd
Franklin, TN 37064

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3 Reviews of Alex Antipov

October 12, 2018

Dealership Rating

"recalls needed . 1 was done. 1 was not. Air box left off . "

- ken5211

Vehicle needed 2 recalls done. appointment set for Monday. reset to Wednesday. only 1 recall was done. During visit tried to sell me services that were not needed. Left my air box off. Closed hood. bent a/c line , pushed light into hood. Found after getting home dealing with the sound. Looked at airfilter. Was already replaced. Yes tried to sell me new one. On top of it. Only 1 recall was done and no parts for other. Total waste of time. Was already hard enough to make the service date. drop vehicle off and then get to work.

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Recommend Dealer
No
Oct 30, 2018

Franklin Chrysler Dodge Jeep Ram responded

We're very sorry about this, Ken. We would like to discuss it further so we can come to a resolution together. Please give Will, our service manager, a call at (615) 614-8243 at your earliest convenience, thank you.

October 06, 2018

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"Very poorly operated"

- docbenz

This dealership was the first one my daughter dealt with after obtaining a new job. Reviewing her lease documents, seeing how she has been treated through her lease, and seeing how shoddy their paperwork, management and communication has been throughout the time of her lease, I am appalled. Reviewing her lease documents with an attorney, I am told that several things done at the time of purchase were frankly inappropriate, if not worse. She decided to purchase another vehicle prior to the end of the previous lease, and returned the car early. When we arrived, there was no management available to speak with for almost 1/2 hour, their "printer" was "not working" to allow her to receive the necessary documents, and she was later, without notification, charged an extra fee for "excessive mileage" despite returning the vehicle under the allotted mileage. There is absolutely NO WAY she, or anyone else in our family will EVER do business with this company again; as a matter of fact, we would not even consider any other Chrysler product, as their on-line service and call center is just as bad, if not worse. Buyer beware here: these people do not handle their business fairly, and you will be sorry, or come out misused if you do business with them . If I could rate them according to their absolute value, the would receive stars in the negative range. Don't do business with Franklin Chrysler Dodge.

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Recommend Dealer
No
Oct 30, 2018

Franklin Chrysler Dodge Jeep Ram responded

This is not the type of service we strive for, and our service manager would like to discuss this with your further to rectify the situation. Please reach out at your earliest convenience. Thank you. (615) 614-8243

February 27, 2018

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"i got the jeep i wanted."

- ttonyaw2020

Franklin Tennessee Chrysler Dodge Jeep. I have them 5 stats because they are very nice, got me the best deal they could, and work with my budget

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Recommend Dealer
Yes

Other Employees Tagged: Reputation Management, Stephen Farrar, Josh Walls, Will Daly , Rodney

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