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Franklin Ford
Franklin, MA
305 Reviews
Franklin Ford has been family owned since 2002. We are members of Franklin’s Downtown Partnership and proud sponsors of the local high school cheerleading team and basketball tournament. Conveniently located on Route 140 on King Street in historic Franklin, MA.
We believe buying a vehicle should feel personal, honest, and stress-free. At Franklin Ford, you’re treated like a neighbor not a number.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 305 reviews
April 05, 2023
Excellent service, promote turn around time. And thoughtful check out process. Good experience all around And thoughtful check out process. Good experience all around More
by Brian.homsi
Employees Worked With
March 30, 2023
Great experience from test drive through to purchase. No nonsense! Bob, Ron and Manny were extremely professional and confident throughout our transaction. Well done Franklin Ford! No nonsense! Bob, Ron and Manny were extremely professional and confident throughout our transaction. Well done Franklin Ford! More
by Meagon
Employees Worked With
March 28, 2023
Everyone was very accommodating to ensure we got the right F150 for us. The whole process was very smooth and easy. We appreciated the updates and communication along the way. Thank you! right F150 for us. The whole process was very smooth and easy. We appreciated the updates and communication along the way. Thank you! More
by F150owners
Employees Worked With
Brian Mulvaney, George Carr
March 27, 2023
Just purchased a new F250 from Franklin Ford. Amazing people easy to work with. George is a man of his word. Got an opportunity to talk with Mr. Madden (Owner) really down to earth person who Amazing people easy to work with. George is a man of his word. Got an opportunity to talk with Mr. Madden (Owner) really down to earth person who really cares for his people and customers. Integrity is job one there for sure!! More
by daved
Employees Worked With
George Carr
March 16, 2023
Fantastic job across the board. Could not have been more please. Great team from top to bottom. Could not have been more please. Great team from top to bottom. More
by Kwallace
Employees Worked With
March 08, 2023
Had my car serviced there. Great friendly people, excellent customer service. They had me in and out in a day even without an appointment. Very satisfied. Great friendly people, excellent customer service. They had me in and out in a day even without an appointment. Very satisfied. More
by rick
Employees Worked With
Mike in service
