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Franklin Ford

Franklin, MA

Overview
Employees
Reviews
Vehicles
4.5
250 Reviews
Franklin Ford has been family owned since 2002. We are members of Franklin’s Downtown Partnership and proud sponsors of the local high school cheerleading team and basketball tournament. Conveniently located on Route 140 on King Street in historic Franklin, MA. We believe buying a vehicle should feel personal, honest, and stress-free. At Franklin Ford, you’re treated like a neighbor not a number.
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175 East Central Street

Franklin, MA

02038

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Showing 250 reviews

December 13, 2021

Always friendly service and they take very good care of my F150 I will keep going back! More

by jayhoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of the service staff
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December 03, 2021

Parts and service department are extremely helpful. I would recommend them for your service and parts. More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Farley
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November 15, 2021

My experience was great! Very knowledgeable efficient and gave the best price on my trade in More

by cshckymom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 08, 2021

Dealer was fast to approach our needs and assisted us through process while having our child with us too More

by Ajee25rr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Langmead
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November 06, 2021

Great service from Mike Shiftlett, Service Advisor. Mike diagnosed and fixed my problem right away and got me back on the road. Thanks Mike. More

by Edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shiftlett
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November 03, 2021

Dave Sotherland , truly a professional. Service was done on time and recommended new tires at a very competitive price. More

by Sad5101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sotherland
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October 29, 2021

Very efficient and professional services at Franklin Ford and 6 miles from my house. I recommend their service department. More

by jpc310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 25, 2021

Franklin Ford has excellent, professional employees as well as excellent service. Mike is truly an outstanding service employee. More

by winiap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in the service department—5 stars
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October 22, 2021

Excellent service and very comfortable to visit. Always recommend them to friends. They have a great reputation! More

by nancygittins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 20, 2021

Franklin Ford goes above and beyond for customer satisfaction. Always a pleasure to deal with. Friendly and satisfying. 🇺🇸 More

by jmcnamara401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in service
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