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Franklin Ford
Franklin, MA
305 Reviews
Franklin Ford has been family owned since 2002. We are members of Franklin’s Downtown Partnership and proud sponsors of the local high school cheerleading team and basketball tournament. Conveniently located on Route 140 on King Street in historic Franklin, MA.
We believe buying a vehicle should feel personal, honest, and stress-free. At Franklin Ford, you’re treated like a neighbor not a number.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 305 reviews
June 29, 2022
Bought 7 vehicles from them since 2014 always had them serviced there never had any complaints about their service department .They are the best of other dealers I have bought cars from . serviced there never had any complaints about their service department .They are the best of other dealers I have bought cars from . More
by desautelray
June 21, 2022
Great place to do business with. Have been treated very fair for the last six years. Respect my sales person Dave Raspallo, great guy you can trust. Have been treated very fair for the last six years. Respect my sales person Dave Raspallo, great guy you can trust. More
by raycon66
Employees Worked With
June 21, 2022
It was a pleasure working with this Ford dealership. The sales manager, salesman, and finance office were knowledgeable and professional. As a business owner i appreciate such good sevice from all ends The sales manager, salesman, and finance office were knowledgeable and professional. As a business owner i appreciate such good sevice from all ends of sale. I highly recommend this dealership and want to thank Franklin Ford for their professional service and knowledge of the f350 i purchased. More
by NAH
June 16, 2022
They really went above and beyond to make things go right. Things are really tough on dealers these days so I really appreciate them going out of their way. right. Things are really tough on dealers these days so I really appreciate them going out of their way. More
by bthumper79
Employees Worked With
June 13, 2022
Had a great experience at Franklin ford was a very easy and pain free experience to buying a new ford for the first time and pain free experience to buying a new ford for the first time More
by Tomes61486
Employees Worked With
June 13, 2022
Very friendly, cares about you as a customer, answered all my concerns .Dave Raspallo has been my sales agent from day one. I have referred friends to him and they also were very pleased with Dave. Thank all my concerns .Dave Raspallo has been my sales agent from day one. I have referred friends to him and they also were very pleased with Dave. Thank you Dave ! More
by avemaria1965
Employees Worked With
Dave Raspello. Manny
June 06, 2022
From the time I walked through the door till I drove away in my new F150 Ron and the staff at Franklin Ford provided courteous, knowledgeable and friendly service making the process of investigating the feat in my new F150 Ron and the staff at Franklin Ford provided courteous, knowledgeable and friendly service making the process of investigating the features and ordering a new vehicle built to fill my needs a comfortable experience. Thier dedication to customer satisfaction has been demonstrated by continuing to reach out to make sure I am satisfied with my purchase and offer assistance with any questions encountered with new technologies. More
by steven.l.shangraw
Employees Worked With
