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Franklin Ford
Franklin, MA
305 Reviews
Franklin Ford has been family owned since 2002. We are members of Franklin’s Downtown Partnership and proud sponsors of the local high school cheerleading team and basketball tournament. Conveniently located on Route 140 on King Street in historic Franklin, MA.
We believe buying a vehicle should feel personal, honest, and stress-free. At Franklin Ford, you’re treated like a neighbor not a number.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 305 reviews
September 08, 2021
We would never shop any other Ford dealer now that we bought our Bronco here. Great guys that go above and beyond for their customers!! bought our Bronco here. Great guys that go above and beyond for their customers!! More
by kwinter424
Employees Worked With
September 02, 2021
Excellent service and excellent people to work with in service department ..The best customer service !!!! I have only had work done by Dave or Mike in Service and couldn't be happier. service department ..The best customer service !!!! I have only had work done by Dave or Mike in Service and couldn't be happier. More
by cjanz29
Employees Worked With
Dave & Mike in Service
August 31, 2021
You want a great deal and great service and people who care? Franklin Ford is the place. Sergei is a down to earth sales person who knows his stuff and is not high pressure. care? Franklin Ford is the place. Sergei is a down to earth sales person who knows his stuff and is not high pressure. More
by uscmdy
August 21, 2021
Service was completed within time frame given and service department was very helpful and friendly. I will definitely be back for any of my vehicles needs! department was very helpful and friendly. I will definitely be back for any of my vehicles needs! More
by Ron
Employees Worked With
August 20, 2021
We are always able to get appointments that are convenient for us. They keep us informed and let us know what options are available for different things that may need to be done. All work is compl convenient for us. They keep us informed and let us know what options are available for different things that may need to be done. All work is completed ontime and always professional!! More
by jklittle
Employees Worked With
August 18, 2021
My experience with the Franklin Ford dealership in Franlin Mass. I found Ron Sitcawirch very professional, informative, thorough pleasant, helpful, patient. Would recommend to friends and family. Franlin Mass. I found Ron Sitcawirch very professional, informative, thorough pleasant, helpful, patient. Would recommend to friends and family. More
by Donna wood
Employees Worked With
August 17, 2021
I have been going here for 2 decades.The service people do a great job. do a great job. More
by Pednpb
Employees Worked With
