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Franklin Ford
Franklin, MA
242 Reviews
Franklin Ford has been family owned since 2002. We are members of Franklin’s Downtown Partnership and proud sponsors of the local high school cheerleading team and basketball tournament. Conveniently located on Route 140 on King Street in historic Franklin, MA.
We believe buying a vehicle should feel personal, honest, and stress-free. At Franklin Ford, you’re treated like a neighbor not a number.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 242 reviews
March 14, 2011
I couldn't agree more with the other consumer review of Franklin Ford. After being in the market for a Chevy Avalanche I saw one posted on CARS.COM from Franklin Ford for what seemed like a very reasonable Franklin Ford. After being in the market for a Chevy Avalanche I saw one posted on CARS.COM from Franklin Ford for what seemed like a very reasonable price given the relatively high miles (75K+). Well after wasting time driving the 1 1/2 hours down there I was informed the price posted online was the price AFTER $3500 cash or trade. This is a VERY DECEPTIVE practice and is illegal and fraudulent advertising in many states. This is exactly the type of scummy sales tactic that requires a site like Dealer Rater. I would NEVER EVER EVER buy a vehicle from them. Disgrace. More
by willby75
Employees Worked With
Slick Willy
February 22, 2011
Buyer beware! Franklin ford may be a family business but it is not run like one. They institute high pressure sales tactics to close sales that are not in the customers favor. I went there recently to pur it is not run like one. They institute high pressure sales tactics to close sales that are not in the customers favor. I went there recently to purchase a vehicle, and I felt forced and pressured through the entire transaction. My experience was so unpleasant I filed a complaint with the Better Business Bureau. Their prices online are about $3500 less than their prices at the dealership. I would never do business with Franklin ford again. More
by etipple22
Employees Worked With
Barry Madden, Robert Brown
