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Franklin Sussex Hyundai
4.9
536 Lifetime Reviews
500 Route 23 South, Sussex, New Jersey 07461 DirectionsSales: (888) 541-1327
Service: (888) 894-5264
Parts: (888) 522-2318
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 13, 2019
"Incredible Car Buying Experience -- Highly Recommended!"
- jayleshI can't say enough good things about Franklin Sussex Hyundai (and believe me, I've never uttered the previous words about a car dealership in the past). My wife was interested in a new 2020 Hyundai Palisade, and I contacted about 6 or 7 other dealerships within a 60 mile radius. Most dealers wanted 3000 dollars over the MSRP as a starting point since the Palisade is such a new, hot car. Not only was Chris and his GM able to come down to the price I wanted, they gave us a very good deal on our trade in car as well (which had 140 thousand miles on it). Since Franklin Sussex didn't have the Palisade SEL in stock that we ideally wanted, Chris contacted a multitude of other dealerships up and down the state, and was able to locate one 40 miles away that he personally drove back to Sussex so that we could close the deal asap. On top of all that, the finance woman in the dealership got us a rate that was even lower then the promotional APR rate that Hyundai was offering at the time. All in all, it was a fantastic car buying experience, and my wife is happy as can be in her brand new 2020 Hyundai Palisade. Thanks to Chris, Erin, and the Hyundai Sussex GM-- a fantastic team that sticks to their word and truely puts the customer first!
Read MoreFebruary 09, 2019
"great service and knowledgeable sales staff"
- Jersey Joegreat service and knowledgeable sales staff. I've worked with Bob Howlett on two previous Hyundai Elantra leases and now possibly a third. I always felt that I go an honest deal
Read MoreAugust 19, 2018
"Straight Talk Dealership"
- Paul923Easiest car purchase EVER. Absolutely no pressure. Great people to work with and very patient with my requests. Informative and honest. Not at all what I expected from an entire dealership. Individual dealings, yes but the whole experience was easy.
Read MorePhotos & Amenities
- After Hours Drop-Off
- Hand Car Wash with Every Service
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Authorized Parts Store
- Rental Car Service Onsite
- Shuttle Service
- Television
- Instant Financing
- Vending Machines
