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Fred Anderson Acura - Service Center

Greenville, SC

4.9
339 Reviews
Call Service Center (864) 326-4228

339 Reviews of Fred Anderson Acura - Service Center

Sort by
March 16, 2023

Entire staff from Hanna and Aleshee, to the mechanics are top personnel in your company. More

by RON@INNOVA.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna
Report | Print
Mar 19, 2023 -

Fred Anderson Acura responded

Ron@innova.net, thank you for your kind words and this wonderful review of Fred Anderson Acura! Until the next time we meet, take care!

Helpful
March 15, 2023

Very responsive service person Tom Elgin. My job was handle within the indicated time while I waited . More

by BILL.BAKER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Elgin
Report | Print
Mar 19, 2023 -

Fred Anderson Acura responded

Hi Bill.baker0, thank you for taking the time to leave a review for us at Fred Anderson Acura. We're happy we could meet your expectations! We sincerely thank you for the positive review and look forward to seeing you again soon!

Helpful
March 15, 2023

Efficient and friendly staff. It is never a problem going to this service department. They are always ready to answer questions. More

by WWKRAFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2023 -

Fred Anderson Acura responded

Hi Wwkraft! We're so happy we were able to help you out! We're looking forward to your next visit with us!

Helpful
March 15, 2023

Tom was a great help! Explained the repairs thoroughly, kept me updated during the repair process, and steady communication overall. More

by MC
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Mar 19, 2023 -

Fred Anderson Acura responded

Mc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Acura. We sincerely thank you for the positive review and look forward to seeing you again soon!

Helpful
March 15, 2023

Car was delivered back to me with grease on the winshield. I also noticed oil spots on my garage floor this morning which were never there before. Looks like oil dripped from the engine after a s More

by JOEAUGELLO2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicw dept
Report | Print
Mar 19, 2023 -

Fred Anderson Acura responded

JOEAUGELLO2020, thank you for calling this out to us. We would like to speak with you further and make things right. At your convenience, please reach out to Jason Williams, Service Director, at 864-326-0022.

Helpful
March 15, 2023

Excellent work. Had an oil change and a tire rotation. Not much else to say More

by CHARLES.MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Mar 19, 2023 -

Fred Anderson Acura responded

Charles.mcdonald, we are so happy to read such a great review about Fred Anderson Acura! We hope you have a great day!

Helpful
March 12, 2023

Excellent service as usual! Professional team members and everyone is extremely helpful. The team goes over and beyond. More

by JAMES.HOLMESM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in the service department
Report | Print
Mar 15, 2023 -

Fred Anderson Acura responded

James.holmesm, thanks for your praise and kind comments about the team at Fred Anderson Acura. We hope to see you soon!

Helpful
March 12, 2023

The service was exceptional. Got me right in and out. Hopefully Fred Anderson will be as good as Bradshaw. More

by whipfowler31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex the service rep was top notch.
Report | Print
Mar 15, 2023 -

Fred Anderson Acura responded

Whipfowler31, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Acura. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Helpful
March 12, 2023

All was great and very prompt! Very nice and professional staff. Checked on me several times. More

by Pam Parris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tino Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Fred Anderson Acura responded

Pam Parris, we're glad you had such a wonderful experience at Fred Anderson Acura! Until the next time we meet, take care!

Helpful
March 11, 2023

Customer service was friendly and fast. I enjoyed my experience and will highly recommend to everyone. More

by haleykbrown13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Mar 13, 2023 -

Fred Anderson Acura responded

Haleykbrown13, your satisfaction is our top priority here at Fred Anderson Acura. We hope you have a great day!

Helpful
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