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Fred Anderson Chevrolet Buick GMC Cadillac

Greer, SC

4.5
4,441 Reviews
Fred Anderson Cadillac is ready to serve all your automotive needs. We’re proud to be part of the Anderson Automotive Group, a family business serving the Carolina’s for nearly 70 years. Our goal is to give every customer the friendliest, easiest experience in sales and service. Not only are we a great place to buy or service your vehicle, we also take tremendous pride in being a reliable community partner, supporting many worthy charities and organizations. Fred Anderson Cadillac is your destination to shop Cadillac’s award-winning lineup of luxury vehicles. Explore our endless selection of Cadillacs here on our website or at 14000 E. Wade Hampton Blvd, in Greer. We are also home to one of the area’s largest selections of high quality pre-owned vehicles. Is your vehicle ready for service? Our service advisors and factory-trained technicians are here to help you keep your vehicle running its best. Today, tomorrow, and for years to come, Fred Anderson Cadillac looks forward to serving all your automotive needs!
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14000 E Wade Hampton Blvd

Greer, SC

29651

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Showing 4,441 reviews

May 17, 2018

Great Service! No Pressure! From the start of my search for a late model Silverado, Don and the staff of Bradshaw were very helpful. Other Dealerships would not even return phone More

by tcracer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Abney
December 08, 2017

Hiding behind the AS IS Warranty I purchased a used 4Runner from Bradshaw. I was told by the salesman and the previous owner of the vehicle, a Bradshaw Manager, that the vehicle was i More

by Hiding behind AS IS Law
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Arrington, Used Car Manager, Don Abney
Jan 02, 2018 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback with us. We’d like to apologize for not being able to meet your expectations. It’s our goal to provide the highest level of customer service possible, but we can always improve in our efforts and we’ll use your feedback to do so. Please reach out to Tyler Plunkett, at (864)879-7111 to talk about your experience in further detail.

September 25, 2017

New car I had no idea what kind of vehicle i wanted. My car was 12 years old and I was finally ready for a change. My salesman was very patient while I drov More

by KimC
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for sharing your excellent experience, Kim! Chris is an excellent addition to our team and is always happy to help. Let us know if you need anything else in the future, and enjoy your new SUV!

September 11, 2017

Mis information Horrible service, poor communication, told that it should be done tomorrow, everyday for a week, lost a new account. These people, were very unorgan More

by jsowers123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Bush
Sep 12, 2017 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are apologetic to Mr Hays and disappointed that he felt the need to create a report of this nature regarding his recent service experience at Bradshaw Automotive.At the outset,this situation would have been avoided if we had been able to supply all the needed repair parts directly from our parts inventory.Unfortunately due the age of some vehicles and space restrictions we can't always achieve our goal.We intend to use this situation as a learning experience to improve the service that we deliver.We feel that we can improve on four areas of the process to make future service repairs a better experience for all our customers,better communication,tagging business vehicles for priority, expediting parts and providing extended hours if needed.In addition to these planned improvements we intend to contact Mr Hays and personally apologize for the inconvenience we have caused and advise him of a 200.00 dollar in store service credit that we have established for him.Again ,while we thoroughly despise receiving reviews such as this,we welcome the opportunity to improve our processes which improve our performance.

September 02, 2017

Purchasing Cadillac Escallade Tom Leopard was extremely helpful in finding the Escallade I wanted and walking me through the entire sales experience. Very well versed in explaning More

by Ski dic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Leopard
Sep 05, 2017 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

You made Tom's day, and thank you so much for your very kind words. We are thrilled our team could help you find the Escalade you wanted. If you need anything else or have any other questions about it, we would love to help you once again. Congratulations and enjoy your new vehicle. It was great to see you and we hope you have a wonderful day!

August 24, 2017

Vehicle with 3600 mi has many issues. Dealership apathetic I purchased a 2015 Dodge Charger R/T from this dealership on 7/17/17. At the time of purchase, the vehicle had only 3600 miles. Within 4 days, the veh More

by jwestces
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cedric Ferguson
Sep 05, 2017 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for taking the time to share your feedback. We’re sorry to hear that you have experienced so many issues with your 2015 Charger. We do care about your issue and want to help in any way that we can. We’re glad to be working with you now to reach a solution. Your business means a lot to us and we hope to have another opportunity to serve you in the future.

August 18, 2017

Stay away from service here! Avoid this service department at all costs! Not only are they incapable of performing simple repairs, they damaged my vehicle they were supposed to be More

by ThunderPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Harris
Sep 05, 2017 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for taking the time to share your experience with us. We’re very sorry to hear that you were dissatisfied with the service you received on your vehicle and we apologize for the miscommunication on our end. Our staff made decisions that did not get the results we intended and we certainly wish we had done it differently. We have placed orders for new parts that will be installed to correct the condition you identified and we also will provide pick-up and delivery plus alternate transportation to minimize any additional inconvenience this could cause. It’s our goal to provide high-quality, efficient service and unfortunately we did not provide you with the top-notch customer service experience you deserve. Our Service Manager will contact you today and offer all the resources we have to resolve the concern with your vehicle and make certain we show you the experience you deserve by providing the service experience we are capable of providing.

February 08, 2017

Buyer Beware! They Sale Vehicles from up north -Rust Damage! Long story below if you want to read further but the gist of this is CHECK YOUR VEHICLE for RUST DAMAGE. What they do is buy vehicles from up north wi More

by hendbri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Bradshaw (MIA,), Jeff Pluckett (xxxxxx), Don Abney, Ken Harris
Feb 10, 2017 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Brian, we are very sorry that you felt in any way mistreated at our dealership. We have presented a solution for your vehicle and the concerns you brought to us, and we are sorry that we were unable to come to an agreeable resolution for both parties. Thank you.

January 11, 2017

Positive Experience My experience in buying a used vehicle at Bradshaw was with Don Abney. He was very accomodating and I never felt rushed or pressured. I would More

by Vicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Abney
Jan 16, 2017 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Vicky, we are so happy to hear that your experience with us was such a great one! And we always appreciate your recommendations. We know that you'll love your new vehicle, and we hope you'll come back in and see us for any and all of its future servicing needs as well!

July 17, 2016

They do not tell the truth in their ads Drive two hours to look at a truck, when I arrived, they stated the truck had a branded title, no where in the autotrader ad does it say that. Salesma More

by hunter31060
Recommend Dealer
No
Employees Worked With
Earl
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