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Fred Anderson Chevrolet Buick GMC Cadillac

Greer, SC

4.6
4,305 Reviews
Fred Anderson Cadillac is ready to serve all your automotive needs. We’re proud to be part of the Anderson Automotive Group, a family business serving the Carolina’s for nearly 70 years. Our goal is to give every customer the friendliest, easiest experience in sales and service. Not only are we a great place to buy or service your vehicle, we also take tremendous pride in being a reliable community partner, supporting many worthy charities and organizations. Fred Anderson Cadillac is your destination to shop Cadillac’s award-winning lineup of luxury vehicles. Explore our endless selection of Cadillacs here on our website or at 14000 E. Wade Hampton Blvd, in Greer. We are also home to one of the area’s largest selections of high quality pre-owned vehicles. Is your vehicle ready for service? Our service advisors and factory-trained technicians are here to help you keep your vehicle running its best. Today, tomorrow, and for years to come, Fred Anderson Cadillac looks forward to serving all your automotive needs!
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14000 E Wade Hampton Blvd

Greer, SC

29651

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Showing 4,305 reviews

March 27, 2023

The main problem I have is that the service tech damaged my car after I gave instructs how it can happen and how to prevent it. I was assured my car would be taken car of. It was damaged which required a w More

by thurber.paula
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Mccracken
Mar 27, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good Morning. I am sorry to hear that you had issues while visiting our dealership. I reached out to you and left my direct number when you leave the first review and apologized. I am glad to hear that the car was repaired correctly. Again I am sorry thought that this happened. My direct number is 864-879-7111 ext 1301 if you would like to discuss more. Zack Moran

Mar 27, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good Morning. I am sorry to hear that you had issues while visiting our dealership. I reached out to you and left my direct number when you leave the first review and apologized. I am glad to hear that the car was repaired correctly. Again I am sorry thought that this happened. My direct number is 864-879-7111 ext 1301 if you would like to discuss more. Zack Moran

March 27, 2023

Everything I sent my car for a still wrong really 1600 dollars this is not right I need to get fixed. More

by Alisha Williams
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for speaking with me today. I am sorry you are still having issues with the car. We will work as fast as we can to correct this. 864-879-7111 ext 1305 Chris Gray

March 27, 2023

Gave me a price of 120 for an oil change. When I brought his attention to the monitor in the service dept advertising 82 he stated “I guess we can do it for that” then when I mentioned I had More

by HAGAN1261
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Mr. Hagan, We take customer service very seriously and are concerned about your recent visit. I have reached out, to speak to you about the issue you experienced. Please feel free to call me back at 864-662-2309 so we can better understand what to do to move forward. Thank you David Rocklein Service Manager

Mar 29, 2023 -

HAGAN1261 responded

I called but I guess we are playing phone tag.

March 27, 2023

The Fred Anderson Collision Center did a beautiful job repairing my car. Everyone there was friendly and helpful. Blaine, who's in charge of the USAA claims, kept open communication with me and was very p More

by Ari S.
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine-Five Stars
Mar 30, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Ari S., we really appreciate your feedback of Fred Anderson Cadillac! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

March 27, 2023

The guys were great at check in and the mechanics answered any questions I had More

by sandymooney58
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Sandymooney58, we're happy to hear you had such a positive experience with our team here at Fred Anderson Cadillac! We hope you have a great day!

March 27, 2023

Good people there that work with you and keep you informed of everything going on with your vehicle. More

by GEFFCOOP
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Suggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Geffcoop, we are so happy to read such a great review about Fred Anderson Cadillac! We sincerely thank you for the positive review and look forward to seeing you again soon!

March 27, 2023

Good communication and explanation of service. Focused on my issue and resolved in timely manner. More

by george.kakaras
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi George.kakaras! We're so happy the team here at Fred Anderson Cadillac was able to help you out! We sincerely thank you for the positive review and look forward to seeing you again soon!

March 26, 2023

First class, great people! In and out very quickly. Explained future service clearly. Clay is awesome! More

by amjam10
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Amjam10, we are so happy to read such a great review about Fred Anderson Cadillac! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 26, 2023

Heather was awesome! She made the whole process from start to finish so easy! Love my new car! More

by Slaughteramber652
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Moore
Mar 28, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Slaughteramber652, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Cadillac. We hope you have a great day!

March 26, 2023

Truck was brought in at 8am for 10am appointment and picked up @ 4pm without work completed. No one called to let us know system was down and that they was unable to complete the recall work. We called More

by GOSNELLFIRE
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rocklein
3.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. It is my understanding that all of GM reprogramming went down on Friday, I do know several attempts were made to try and correct this, however it sounds like your truck is still not programmed. We certainly strive for five star service with every customer and clearly did not provide that. I know we can't help a I.T issue however I do believe we could of communicated better to you. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein

Mar 27, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. It is my understanding that all of GM reprogramming went down on Friday, I do know several attempts were made to try and correct this, however it sounds like your truck is still not programmed. We certainly strive for five star service with every customer and clearly did not provide that. I know we can't help a I.T issue however I do believe we could of communicated better to you. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein

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