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Fred Anderson Cadillac - Service Center

Greer, SC

4.2
2,829 Reviews

2,829 Reviews of Fred Anderson Cadillac - Service Center

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April 28, 2022

This dealership is awesome. Everyone is so polite and helpful. I have to say a very big Thank you to Todd, he was so helpful and knew exactly what he was talking about. He is gr More

by Jan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd
April 28, 2022

I was pleasantly surprised that I was done within 45 minutes for an oil change and tire rotation. They got me in and out very quickly. More

by BREADSHIPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Mike was incredibly helpful, very kind and attentive. Made an incredibly frustrating situation way easier to deal with. Kept me up to date the entire time and even dealt with my frustration. 10/10 would More

by GaryGarner4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sweseuy from collision
April 25, 2022

Poor customer service does not listen to what customer needs are after telling them multiple times More

by dwsmith1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Bush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning sir. Thank you for the taking the time and speaking with me this morning. We look forward to getting you back at our dealership and giving you five star service. Please feel free to reach out to me anytime moving forward. Have a great day and we will talk soon. Zack Moran

April 24, 2022

Overall good. Had a 9:15 appointment for alignment and balance with rotation and left at 11:45. A longer wait for what was performed. More

by achimney.sweep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2022

Great customer service. The service area was very clean and accommodating. The staff was very helpful More

by CHERI_GENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2022

Tried to over charge me. $500 to strip a wire and replace the connector. Charged me 4 diagnostic fees More

by pgulyas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
April 23, 2022

Everyone was friendly, stayed in contact with me & kept me updated on car issues. I was happy with the service. More

by YOUNGCANDY3330
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg
April 23, 2022

i got the expert sevice that i expect and as always you guys deliveredi bought vette in clean and i left the same way .a shout to my new service advisor Kieth Payne job well done you are already out of th More

by Andy kovach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry as always she had a loaner car for me thanks, Cynthia Bailey
April 22, 2022

This was a smooth process with regular updates & good turn around time. Great people! Thanks! More

by ashbean84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
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