Fred Anderson Cadillac - Service Center

Costumer service very nice , we Ben a costumer for more than 10 yrs , and many years to come. than 10 yrs , and many years to come. More

Price estimate didn’t equal price charged…not good. Nice service tech but poor communication. Nice service tech but poor communication. More

Dealership was great my only problem was with the Chevrolet app and the appointment process. Chevrolet app and the appointment process. More

Easton did a great job helping me through the process and getting everything line out for me in an efficient and timely manner. getting everything line out for me in an efficient and timely manner. More

These guys do a great job . They are attention to detail. Offer a guarantee on their work as well . They are attention to detail. Offer a guarantee on their work as well . More

I've brought a vehicle in multiple times over the last three years it is a vehicle that is kept up it's kept on a repeater it is started every day and every time I come there they either break something e three years it is a vehicle that is kept up it's kept on a repeater it is started every day and every time I come there they either break something else or I have to repair more stuff every time I come I have always repaired everything you asked me to repair Recently I brought it in to have a module stating the airbag need to be replaced and they informed me I had over $5000 worth of things that needed to be done they saw the car had not been driven probably more than 60 miles just unbelievable I don't understand it's just unbelievable so I had the car picked up it is now being repaired with a warranty. One year I replaced the air blower for the air condition one year and one day later it was completely broken they would not cover it incidentals like this the vehicle is a hummer H2 our family has multiple platinum Cadillacs I have A 2017 platinum I have a 2022 platinum and just sold a 2019 on the waitlist for a new one I wouldn't treat a person that's been a client of Cadillac that way it's impossible for the same car to be broken down with all these errors and all these things that have happened it just is not possible, meaning it's kept in the garage it's maintained and I just don't see how all these things went bad it's impossible really the cars only been driven X amount of times but started frequently and on a repeater. More

Excellent quality of service and knowledge. Service advisor was very responsive and informative. Great job! Service advisor was very responsive and informative. Great job! More

If you have an appointment you shouldn’t have to wait 48 hours to have your vehicle looked at. I didn’t receive a call about issues until 80 hours after dropping it off. While the repairs were done well, hours to have your vehicle looked at. I didn’t receive a call about issues until 80 hours after dropping it off. While the repairs were done well, the waiting game is not good for your business. I understand not having time to look at every vehicle but then push off my appointment date. More

The staff were very nice! The repair ordeal and warranty issues was the real problem! Due to the dealership and warranty company I was without a car for over a month! Do not b The repair ordeal and warranty issues was the real problem! Due to the dealership and warranty company I was without a car for over a month! Do not buy a car from Fred Anderson in Greer and do not purchase a Zurich warranty! Terrible combination that will leave your stranded with no end in sight. Until you threaten to get a lawyer then they move. More

Neat, clean facility with friendly staff. Received prompt attention upon arrival, service adviser (Clayton) was great and handled all of my questions. Tech came to service advisor for my key Received prompt attention upon arrival, service adviser (Clayton) was great and handled all of my questions. Tech came to service advisor for my keys and the car was back in less than 30 minutes. More