Fred Anderson Cadillac - Service Center

Chris and Zack did a great job. Were both a huge help. Every process through the service were handled with the most professional manor. Very pleased Every process through the service were handled with the most professional manor. Very pleased More

Everyone involved was friendly and helpful and kept me updated on the status of my vehicle. Once it was completed, I am completely satisfied with their work. updated on the status of my vehicle. Once it was completed, I am completely satisfied with their work. More

I really think that you service department needs some customer service skills taught. I come in on Friday, July 23, 2021 and they were not rude but were not customer friendly…….they did not explain that customer service skills taught. I come in on Friday, July 23, 2021 and they were not rude but were not customer friendly…….they did not explain that my back break needs to be changed. Or even advised us. But in comments said I declined…… More

Was on the expensive side for repairs. I think the price could be a little more reasonable or some assistance could have been available such as coupons. could be a little more reasonable or some assistance could have been available such as coupons. More

This dealership shows more expertise and professionalism others I have been to. They actually listen to the customers concerns and pursue these concerns. I feel like I have my concerns answered by trained k others I have been to. They actually listen to the customers concerns and pursue these concerns. I feel like I have my concerns answered by trained knowledgeable experts. More

I was kept informed of my repair process and was offered my 45,000 mile checkup that I accepted. I would like this service entered into my My Chevrolet account. my 45,000 mile checkup that I accepted. I would like this service entered into my My Chevrolet account. More

Shawn in the service department handled all my needs. Very pationate about his job and I appreciated it. He let me know what was neede to repair my truck. Was not pushy. Very knowledgeable and kind. Very pationate about his job and I appreciated it. He let me know what was neede to repair my truck. Was not pushy. Very knowledgeable and kind. More

When I arrived, I was met by a friendly technician. Then he took the time to show me other things about my car. Good job! he took the time to show me other things about my car. Good job! More

This was the most pleasant service department I’ve ever experienced! It was inviting, and David Rocklein was super attentive and patient. Thank you, David! experienced! It was inviting, and David Rocklein was super attentive and patient. Thank you, David! More