Fred Anderson Cadillac - Service Center

The check in people and billing are very good. However, the business practice you use is very deceptive and disappointing. You set an appointment, but don't actually start working on the vehicle u However, the business practice you use is very deceptive and disappointing. You set an appointment, but don't actually start working on the vehicle until HOURS later. Then you don't have the parts to fix the problem. Even though you've been told what needs to be replaced a week before your appointment. VERY BAD PRACTICE. I have used your shop for 16 years. Seriously looking for alternatives now. Very disappointed. More

Extremely professional and highly capable. The process for warranty work and providing a loaner vehicle was seamless. The process for warranty work and providing a loaner vehicle was seamless. More

Service was very good service writer was very nice everything was very clean thanks very much everything was very clean thanks very much More

Very nice people and very professional services I am very happy 👍🏽 The service very good thank you very happy 👍🏽 The service very good thank you More

Me. Kitchen was awesome and very professional. He knows his job and treated me the best!! his job and treated me the best!! More

This was my first experience at this dealer service center. I am very pleased with the service performed, the courtesy of the service team, and the beautiful layout of the building complex. center. I am very pleased with the service performed, the courtesy of the service team, and the beautiful layout of the building complex. More

They have always been very accommodating and I really appreciate it. Thank you very much appreciate it. Thank you very much More

Great service in parts & service departments. They were very helpful with my accessories for my new car & using my GM rewards! They were very helpful with my accessories for my new car & using my GM rewards! More

Bradshaw fixed my broken wheel and tire and did an excellent job. My only concern was the time it took work with my insurance agent and getting the correct parts, thanks. excellent job. My only concern was the time it took work with my insurance agent and getting the correct parts, thanks. More

Your service rep Howard Bush is always smiling and extremely helpful when ever I come in for service. Service department has work undone or not checked to see if repairs were correct. Once cost me t extremely helpful when ever I come in for service. Service department has work undone or not checked to see if repairs were correct. Once cost me to buy a new battery while on a road trip. Also where are the donuts to go with the coffee in the morning. President says pandemic is over! More