Jim Pickett
Jim Pickett at Fred Anderson Chevrolet Buick GMC Cadillac
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Jim Pickett

Service Lane Advisor

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

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4.6
166 Reviews
4.6

166 Reviews

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166 Reviews of Jim Pickett

March 24, 2023

Dealership Rating
Employee Rating

Great service dept with very good customer service with very nice people that greet with very big smile More

by mikel.murphy49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, David Rocklein, Terry Kitchens, Easton Howard, Keith Payne , Cynthia Bailey, Clayton Suggs, James and Jerel Mosley

Mar 28, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Mikel.murphy49, we are so happy to read such a great review about Fred Anderson Cadillac! Until the next time we meet, take care!

March 23, 2023

Dealership Rating
Employee Rating

I bought a buick encore gx and since I bought it the time spent in the workshop is more than on the street driving it More

by Juan Alcantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 23, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the recent feedback Mr. Alcantara. I am sorry to hear that your suv had to come back to the shop. It is my understanding that Clay is your service advisor and he put you in one of our cars to drive while we try to get the concern taken care of for you. Please reach out to me if I can help with anything. I do not believe we have ever spoke, but my direct number is 864-879-7111 ext 1301 Zack Moran

March 19, 2023

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All work was completed correctly, & on time. Great service dept, stayed informed from start to finish More

by terryscruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, David Rocklein

Mar 21, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Terryscruggs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. Feel free to reach out to us if you need anything. Have a wonderful day.

March 03, 2023

Dealership Rating
Employee Rating

This is first purchase from Fred Anderson , Cody Taylor was salesman and a fantastic one at that. He helped us with no pressure. The next vehicle we will definitely look him up. Thanks Cody. More

by Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Taylor

Mar 08, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Wilson, we are very happy that the team here at Fred Anderson Cadillac could provide you with a positive experience! We hope you have a great day!

February 26, 2023

Dealership Rating
Employee Rating

Todd and his crew did a great job in repairing my truck. I’d recommend yum to anyone. They went beyond and above of what I expected. More

by doyle-thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, David Rocklein, Terry Kitchens, Easton Howard, Keith Payne , Cynthia Bailey, Clayton Suggs, Todd whom was over my situation.

Feb 26, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

doyle-thompson, thank you for this fantastic review! We hope you have a good day!

February 06, 2023

Dealership Rating
Employee Rating

Great Service Terry Kitchens and Howard Bush Clean , very timely, hardly No wait time . Excellent More

by FROSTD5458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howard Bush, Terry Kitchens , Cynthia Bailey

Feb 24, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

FROSTD5458, thank you for this fantastic review! We hope to see you again soon!

January 28, 2023

Dealership Rating
Employee Rating

these guys are amazing! answer all your questions and go over everything with you to make sure you understand how everything works and are happy with it. i will absolutely More

by canthearu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Jones, James Mosley, Terry Kitchens, Keith Payne , Jerrell 👍🏼👍🏼

January 13, 2023

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Employee Rating

Bradshaw service department rip people off they don't put all people parts back on people cars when they call they self fixing it and expect for people to pay then again for the same thing they messed up More

by tedrickhackett7@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 13, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON MR. HACKETT. THANK YOU FOR THE FEEDBACK. I AM SORRY TO HEAR ABOUT THE CONCERNS YOU HAD WITH 10 OF OUR EMPLOYEES. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER THAT COMES THROUGH OUR DOORS AND CLEARLY DID NOT HIT THAT GOAL WITH YOU. I WOULD LOVE THE CHANCE TO SPEAK WITH YOU ABOUT THIS VISIT AND WHAT WENT WRONG WHEN YOU HAVE A CHANCE. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. I HOPE TO HEAR FROM YOU SOON. ZACK MORAN

January 12, 2023

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Employee Rating

Great experience always! My car was completed in a timely manner with the work we discussed was needed and they made recommendations for future work that was needed. It is al More

by HARRIS_DL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, Terry Kitchens, Easton Howard , Cynthia Bailey, Shawn Crowell, Brandon Lee, Clayton Suggs

January 09, 2023

Dealership Rating
Employee Rating

We have always used Bradshaw. They are great people. We have always been treated above and beyond. Zack Moran is the best. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran

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