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Fred Anderson Cadillac - Service Center

Greer, SC

4.2
2,829 Reviews

2,829 Reviews of Fred Anderson Cadillac - Service Center

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October 18, 2022

Keith was awesome and handled the situation calmly. We were informed that our car was given to another customer, The service tech we spoke to did not even bother to physically look for the car. However More

by TISONBEAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Bush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach the manager, I think. The receptionist
Oct 18, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. THIS IS ZACK MORAN. I HOPE YOU ARE DOING WELL. I WOULD LIKE TO APOLOGIZE FOR THE CONFUSION WE HAD WHILE AT OUR DEALERSHIP. I REMEMBER THE DAY YOU CAME IN ASKING ABOUT THIS AND IT TURNED OUT THE CAR WAS STILL HERE AND HAD NOT BEEN GIVEN TO ANOTHER CUSTOMER. I BELIEVE MR. PAYNE CORRECTED EVERYTHING IN THE SYSTEM TO MATCH YOUR PROFILE NOW. I AM NOT SURE HOW OR WHY THIS HAPPENED TO BE HONEST AND ACTUALLY SENT THE INFORMATION OVER TO THE COMPANY THAT OUR SYSTEM RUNS OFF OF. I WOULD LIKE TO SPEAK WITH YOU MORE ABOUT THIS WHEN YOU HAVE A MOMENT. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. HOPE TO HEAR FROM YOU SOON. ZACK MORAN

October 18, 2022

So friendly and nice and they do their job very good and didn’t take to long More

by Amani karkour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

Bradshaw Chevrolet & Bradshaw Collision has always been my go to location for repairs to my 2017 Chevrolet Silverado. There team always goes above and beyond the line of duty. More

by PETEHUBBARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Ulmer in the Bradshaw Collision department
October 17, 2022

My experience with Bradshaw was great. Everyone I spoke with was totally professional, courteous and ever so friendly. My vehicle looks amazing and so clean. The work done on the damage is More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember all the names but a big shout to all who were involved in getting me back on the road.
October 17, 2022

They were very caring for my car and my needs. They took great care of my car and fix it the way it should have been fixed. It looks awesome More

by edseay111
Recommend Dealer
Yes
Employees Worked With
People in the collision center
October 17, 2022

There customer service was great, kept me informed. Service was quick. Explained everything that I needed to know for my vehicle. More

by gwash21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

Excellent personal and professional, timely service. My service technician worked diligently on an issue on my Saturn Sky, found the problem and kept me up to date on the repair needs. More

by Nedeaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

Very dissatisfied with the gentleman who talked to my husband when he came to pick moms car up. From what my husband Said he was very rude and didn't want to let Him have moms car. Wanted to know who w More

by nancyburgess0298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Body shop
Oct 17, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. I am certainly sorry to hear that you had less than a five star visit, while visiting our dealership. We strive for five star service with every customer that comes through our doors, and we clearly let you down. I would love the chance to speak with you more about this when you have time to talk. My direct number is 864-477-9227. I hope to hear from you soon. Nick Frank

October 16, 2022

The service advisor was very courteous and helpful, everyone else were too. Thanks you all More

by revbruton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stroble
October 16, 2022

Excellent customer service. Attentive. Good quality. Easy to work with. Long schedule due to overall load. Would go back again! More

by Placeholder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
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