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Fred Anderson Cadillac - Service Center

Greer, SC

4.1
2,833 Reviews

2,833 Reviews of Fred Anderson Cadillac - Service Center

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October 16, 2022

Excellent personal and professional, timely service. My service technician worked diligently on an issue on my Saturn Sky, found the problem and kept me up to date on the repair needs. More

by Nedeaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

Very dissatisfied with the gentleman who talked to my husband when he came to pick moms car up. From what my husband Said he was very rude and didn't want to let Him have moms car. Wanted to know who w More

by nancyburgess0298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Body shop
Oct 17, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. I am certainly sorry to hear that you had less than a five star visit, while visiting our dealership. We strive for five star service with every customer that comes through our doors, and we clearly let you down. I would love the chance to speak with you more about this when you have time to talk. My direct number is 864-477-9227. I hope to hear from you soon. Nick Frank

October 16, 2022

The service advisor was very courteous and helpful, everyone else were too. Thanks you all More

by revbruton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stroble
October 16, 2022

Excellent customer service. Attentive. Good quality. Easy to work with. Long schedule due to overall load. Would go back again! More

by Placeholder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
October 16, 2022

Howard is simply the best! He goes above and beyond to make sure his customers taken care of More

by GRAHAM.WHITLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

Was able to get a quick appointment to replace battery in Corvette. All wires/cables not attached affecting communication of several systems. More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

Billy responded

Ok

October 15, 2022

They are the best in the state of South Carolina I will always buy my car's getting service here More

by HAGOOD500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2022

Good, excellent, try very hard to satisfy the customer. Make customer feel like calling someone else to let them know the excellent service. More

by GLORDCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Lyles
October 14, 2022

Had several warning messages which made diagnosis a bit difficult. They stayed with it and solved the problem. They worked directly with Zurich, who covered repairs minus my $200 deductible. Terry Kitch More

by JIMCAUGHRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Little dissappointed. Even with an appointment, did not seem to receive adequate attention to find and solve problem - had car a full week. Corvette interiors are fragile More

by Jeff.ohly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Suggs
Oct 18, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. I WOULD LOVE TO SPEAK WITH YOU MORE ABOUT THE CONCERNS WHEN YOU HAVE A CHANCE. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER THAT COMES TO OUR DEALERSHIP, AND WE CLEARLY LET YOU DOWN. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. HOPE TO HEAR FROM YOU SOON. ZACK MORAN

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