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Fred Anderson Cadillac - Service Center

Greer, SC

4.2
2,829 Reviews

2,829 Reviews of Fred Anderson Cadillac - Service Center

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October 13, 2022

They returned my truck and acknowledged that it had a problem but said they didn't know what it was and could not fix it. I am at a loss for words. So who should I take it to? Chevy don't know how to More

by JEFFAUGHTRY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Howard Bush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING MR. AUGHTRY. I APOLOGIZE WE COULD NOT HELP WITH THE 3500. WE WOULD LOVE TO HELP TAKE CARE OF THE CONCERNS YOU ARE HAVING WITH THE TRUCK, BUT WE THOUGHT IT WOULD BE IF WE DID NOT PROCEED WITH ANY DIAGNOSES ON THE TRUCK, THAT IS WHY THERE WERE NO CHARGES. WITH THE TRUCK BEING A 1996 IT CAN BE A CHALLENGE TO EVEN FIND PARTS SOMETIMES. PLEASE LET ME KNOW IF YOU NEED ANYTHING 864-879-7111 EXT 1301 ZACK MORAN

October 12, 2022

They are very kind and courteous. They are willing to explain anything you do not understand. No matter what problem, I always go to Bradshaw. They no me there. I have a wreck, Bradsh More

by kimfosteryahshuah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey, Shawn Crowell, Clayton Suggs
October 12, 2022

It was the fastest service I’ve ever had at a dealership Everyone was very nice and polite keep up the great work thanks to all involved god bless everyone Thanks More

by W11606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2022

Sent list of discounts to me and when I get there they said only one discount at a time.. Poor quality of work because the did the service check but gave no list nor did they put air in low tires. More

by tripleaservices
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Kitchens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING MR. ARMSTRONG. I AM SORRY TO HEAR ABOUT THE CONCERNS YOU HAD AT THE RECENT VISIT. I WOULD LIKE TO SPEAK WITH YOU WHEN YOU HAVE A CHANCE. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. HOPE TO HEAR FROM YOU SOON AND DISCUSS THE ISSUES YOU HAD. ZACK MORAN

October 12, 2022

If someone had an appointment for an oil change schedule a few days before the appointment, you would think they would have an oil filter for the job. I got there 15 minutes before the appointment and had t More

by REBJUL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

I AM SORRY TO HEAR ABOUT THE CONCERNS YOU HAD AT THE RECENT VISIT TO OUR STORE. WHEN THE CHECK IN TIME WAS SET THE FILTER NEEDED WAS ORDERED HOWEVER IT DID NOT COME IN WITH THE ORDER CAUSING THE DELAY TODAY. I DO APOLOGIZE FOR THE DELAY AND WOULD LIKE TO SPEAK WITH YOU MORE ABOUT THIS WHEN YOU HAVE TIME. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. HOPE TO HEAR FROM YOU SOON. ZACK MORAN

October 10, 2022

Service tech was nice. I felt like aninconvenience to most of the other staff. No one helped me in getting large items out of my car while having a baby with me. I've been More

by Reddee0607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Suggs
Oct 10, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING. I AM SO SORRY TO HEAR ABOUT THE CONCERNS AT THE RECENT VISIT. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER THAT COMES THROUGH OUR DOORS AND IT SOUNDS LIKE WE CERTAINLY LET YOU DOWN IN THAT AREA. I WOULD LIKE TO SPEAK WITH YOU MORE ABOUT THIS WHEN YOU HAVE A CHANCE TO TALK. MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

October 10, 2022

Howard was very helpful by giving me a quote for an oil change over the phone, my car required different oil than a normal oil change and he was the only one out of 7 dealerships that I had called that too More

by ANDREW.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Suggs
October 10, 2022

They always get me in and out quickly. I appreciate there’s no needless upselling. More

by jessica_arledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
October 09, 2022

This a the perfect place to leave your vehicle knowing it will be serviced with genuine care and allow you a piece of mind to continue your day without worry. More

by brewtonp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2022

Clean facilities and professional service. Informative and helpful with suggestions to what I needed to have worked on. More

by pauld4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
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