Fred Anderson Cadillac - Service Center

I brought my car in on Feb. 21 to have my car serviced. I didn’t get my car back until March 4 when I decided to come get it. I don’t know what they did to it or why it took so l 21 to have my car serviced. I didn’t get my car back until March 4 when I decided to come get it. I don’t know what they did to it or why it took so long. I called Easton and Ashley several times, and they wouldn’t return my calls. Finally Ashley called, and I still didn’t understand the problem with my car. I don’t plan to come back or recommend anyone to come to this business ever! More

Mr. Bush is a great guy he works hard at keeping you up to date. This was the second time I had him to deal with my car. I think Fred’s is doing a great job and anyone that needs work should use them. to date. This was the second time I had him to deal with my car. I think Fred’s is doing a great job and anyone that needs work should use them. More

The workmanship was great. The customer service received from the folks at the desk, was not good. The customer service received from the folks at the desk, was not good. More

Professional clean respectful. Customer care at its best. Will recommend them to friends and family. Tried another dealer in the area no comparison. Anderson cadillac is were I Customer care at its best. Will recommend them to friends and family. Tried another dealer in the area no comparison. Anderson cadillac is were I will purchase my next cadillac 10 star treatment More

Truck was brought in at 8am for 10am appointment and picked up @ 4pm without work completed. No one called to let us know system was down and that they was unable to complete the recall work. We called picked up @ 4pm without work completed. No one called to let us know system was down and that they was unable to complete the recall work. We called several times before we finally got through to find out the recall work had not been completed. More

First class, great people! In and out very quickly. Explained future service clearly. Clay is awesome! In and out very quickly. Explained future service clearly. Clay is awesome! More

Very informative and professional, polite with a strong sense of urgency and care. Constantly keeping the customer informed throughout the process. sense of urgency and care. Constantly keeping the customer informed throughout the process. More

Great service, friendly staff and comfortable waiting area. Handled my maintenance issues in timely fashion. area. Handled my maintenance issues in timely fashion. More

Service Advisor Adam had great communication vehicles done On time as promised Highly recommend this dealership done On time as promised Highly recommend this dealership More

Struggled to find client insurance information during visit. Specialist became cold after client dissapoitment. Need a course in manners. visit. Specialist became cold after client dissapoitment. Need a course in manners. More