Fred Anderson Cadillac - Service Center

Good communication and explanation of service. Focused on my issue and resolved in timely manner. Focused on my issue and resolved in timely manner. More

Gave me a price of 120 for an oil change. When I brought his attention to the monitor in the service dept advertising 82 he stated “I guess we can do it for that” then when I mentioned I had When I brought his attention to the monitor in the service dept advertising 82 he stated “I guess we can do it for that” then when I mentioned I had a coupon he stated that the coupon would make it harder. When truck was done he didn’t go over anything, just took the seat cover out and walked off. Not going back there again. Even on my paperwork it said I declined an air filter. Nobody even told me I needed on. Very dissatisfied More

The Fred Anderson Collision Center did a beautiful job repairing my car. Everyone there was friendly and helpful. Blaine, who's in charge of the USAA claims, kept open communication with me and was very p repairing my car. Everyone there was friendly and helpful. Blaine, who's in charge of the USAA claims, kept open communication with me and was very patient with my questions and concerns. I missed my car and I'm so happy to have her back! Thank you! More

I brought my car in on Feb. 21 to have my car serviced. I didn’t get my car back until March 4 when I decided to come get it. I don’t know what they did to it or why it took so l 21 to have my car serviced. I didn’t get my car back until March 4 when I decided to come get it. I don’t know what they did to it or why it took so long. I called Easton and Ashley several times, and they wouldn’t return my calls. Finally Ashley called, and I still didn’t understand the problem with my car. I don’t plan to come back or recommend anyone to come to this business ever! More

Mr. Bush is a great guy he works hard at keeping you up to date. This was the second time I had him to deal with my car. I think Fred’s is doing a great job and anyone that needs work should use them. to date. This was the second time I had him to deal with my car. I think Fred’s is doing a great job and anyone that needs work should use them. More

The workmanship was great. The customer service received from the folks at the desk, was not good. The customer service received from the folks at the desk, was not good. More

Professional clean respectful. Customer care at its best. Will recommend them to friends and family. Tried another dealer in the area no comparison. Anderson cadillac is were I Customer care at its best. Will recommend them to friends and family. Tried another dealer in the area no comparison. Anderson cadillac is were I will purchase my next cadillac 10 star treatment More

Truck was brought in at 8am for 10am appointment and picked up @ 4pm without work completed. No one called to let us know system was down and that they was unable to complete the recall work. We called picked up @ 4pm without work completed. No one called to let us know system was down and that they was unable to complete the recall work. We called several times before we finally got through to find out the recall work had not been completed. More

First class, great people! In and out very quickly. Explained future service clearly. Clay is awesome! In and out very quickly. Explained future service clearly. Clay is awesome! More

Very informative and professional, polite with a strong sense of urgency and care. Constantly keeping the customer informed throughout the process. sense of urgency and care. Constantly keeping the customer informed throughout the process. More