
Fred Anderson Nissan of Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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They were really friendly and helpful! Mr.Afework was very detailed about the car. Definitely a good place to get a car and cheap. Definitely coming back very detailed about the car. Definitely a good place to get a car and cheap. Definitely coming back More
Our rep was amazing, he made the car buying experience one of the greatest I've ever had. I will definitely recommend this dealership! Thanks again! one of the greatest I've ever had. I will definitely recommend this dealership! Thanks again! More
My experience was great. This was my second car that I have purchased from Fred Anderson Nissan. We were in and out within 2hours. The gentleman (Jamon) that helped us was awesome. We were able to look a have purchased from Fred Anderson Nissan. We were in and out within 2hours. The gentleman (Jamon) that helped us was awesome. We were able to look at several vehicles to decide on what we wanted. The whole process was great, including the finance manager (Tony) that we visited in the end. I would definitely go back to buy another vehicle there in the future!! More
Loved this hassle free Dealership! They have amazing deals! Taiwan was so attentive and really made the experience worth it! They have a lifetime customer now! Go see Taiwan and tell her Miriam sent you deals! Taiwan was so attentive and really made the experience worth it! They have a lifetime customer now! Go see Taiwan and tell her Miriam sent you! You won’t be disappointed 🤗So totally satisfied 🥰 More
This was my 2nd vehicle purchased from Fred Anderson. This experience was just as rewarding as the 1st time. I was greeted within minutes of walking through the door and was paired with an awesome sales This experience was just as rewarding as the 1st time. I was greeted within minutes of walking through the door and was paired with an awesome sales representative. Ms Hall was attentive, listening to my request to find a vehicle that met my wants, desires, and mainly my needs. She was knowledgeable about the in-stock inventory and the differences between the models of the Rouge. I was very pleased working with Ms Hall and the other representatives at Fred Anderson Nissan More
Took Murano in for a recall (after receiving numerous emails/reminders from the dealership, which is where I bought the car). When scheduling the recall visit, the very pleasant lady who did the schedul emails/reminders from the dealership, which is where I bought the car). When scheduling the recall visit, the very pleasant lady who did the scheduling, asked me if I wanted a loaner, as she said it took 3-4 hours to do the recall service. After telling her yes and scheduling the date, when I arrived, the rude service person who met me said "we don't do loaners for recall" and, after explaining that had been offered by the person doing the scheduling, said "it's only 3-4 hours". Even though I explained to him I had not requested it, but it had been offered, he just shrugged and said to wait. Not friendly, not accommodating, not live up to either their promise or expectation. More
Just recently purchased 2021 Kicks Quentin was AMAZING 👏 🙌 very knowledgeable, friendly and I'm so excited and happy about my new car !!!! Telling all my friends 🙌 very knowledgeable, friendly and I'm so excited and happy about my new car !!!! Telling all my friends More
The worst dealership experience I have EVER HAD. When my 2019 Sentra wouldn't start this morning, I called roadside assistance to have it towed to this dealership. I was promptly informed by sales advisor, 2019 Sentra wouldn't start this morning, I called roadside assistance to have it towed to this dealership. I was promptly informed by sales advisor, Ross, that I wouldn't have an answer until mid-afternoon after it got there at 10AM. 10. AM. It literally wouldn't start?? This isn't routine, it's literally the dealership not standing behind the product they sold me a mere 10 months ago. Then, stranded without a vehicle, I asked whether I should come to the dealership and was not given a definitive answer. After two fruitless phone calls, I decided to take a $20 uber over there, only to be dismissed, despite explaining I had a job several hours away that I was starting TONIGHT. When I expressed concern over my car not starting despite being so new, I was given the patronizing answer, "that's why cars have warranties." No offer of a loaner or a rental and no answer on what the HECK was wrong with my Sentra. In the meantime, my partner had written a review detailing my grievances and when Ross received it, he actually told me that if it wasn't taken down, they wouldn't move my car up as quickly to get looked at. After an agonizing couple hours (part of which included listening to another customer's concern of their maintenance taking too long and being dismissed like I was), my car was finally taken in and required a 10 minute fix. After all that. On the way out, Ross encouraged me again to have my partner take the review down. Well, we won't. And this is going up, too. Despite their "family plan," I will NEVER EVER return to this dealership. Unorganized, unkind, and not customer oriented in the slightest. There are plenty of other dealers out there; use them. Oh, and while you're at it, probably don't buy a Sentra... More
Disappointing interaction. No surprise online price is a mix of numerous offers and not a true reflection of what's available (they display best price, the cash price but also promote their 0% financing whi mix of numerous offers and not a true reflection of what's available (they display best price, the cash price but also promote their 0% financing which is a different price). I emailed on a vehicle and Raphael gave me a higher price then the online form. He was responsive but not willing to work with you at all. Also beware of the "Protection Package" they sneak in there at the end. It's $989 of junk - tinted windows, nitrogen in the tires, and wheel locks. No way to remove it either. Just an extra way for them to squeeze you. More
I never heard back from them. We ended up purchasing two new 2020 NV200 Cargo Vans from Deacon Jones Nissan. Disappointing experience as a simple follow-up email or phone call would have been appreciated. new 2020 NV200 Cargo Vans from Deacon Jones Nissan. Disappointing experience as a simple follow-up email or phone call would have been appreciated. More