
Fred Anderson Nissan of Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 676 reviews
Very unprofessional he actually hung up on me Saturday morning. I was shocked and i have never felt as disrespected .How do you train your employees?? morning. I was shocked and i have never felt as disrespected .How do you train your employees?? More
I bought my vehicle in June 2019 it is 3/2/2020 and I had my first issue with my vehicle. To be very clear it has been a complete disaster! I was promised glitz and glitter in June when I bought it. Apparent my first issue with my vehicle. To be very clear it has been a complete disaster! I was promised glitz and glitter in June when I bought it. Apparently I ran over a nail but no worries because I have a tire care plan for 12 months right? It’s been two w eke in the making and actually had to get the spare put on yesterday because again nobody truly wanted to help. After speaking with Jessica, Raphael and Jessica promising to speak with Andy this have still been here for two hours and and it looks like it might even make it to three hours. Horrible service! More
MISLEADING ADVERTISING - "FREE OIL CHANGE" I am frustrated by your advertisement for "FREE OIL CHANGE". Unfortunately, we did not take the time to read the fine print in your Family Plan when I am frustrated by your advertisement for "FREE OIL CHANGE". Unfortunately, we did not take the time to read the fine print in your Family Plan when we purchased a new car at your dealership. We had just moved to NC and needed to purchase a new vehicle and were very busy getting settled. We have owned several Nissans in NY and have always been offered Free Oil Changes without any additional services required to receive the Free Oil Change. I have written to your dealership and the answer I received was I signed the contract. Yes, I admit I did sign the contract. But your leading or main advertisement is misleading and does not give all of the details required to get a "Free Oil Change" until you read the fine print. The rating I chose is due to your misleading advertising. I think you need to be honest and include all of the details - it should state: "Free Oil Change" included with the following maintenance requirements" and not just "Free Oil Change." More
Retirement Car I purchase a Nissan Altima 2016. Mr. Quentin Williams, was outstanding and professional. It was a pleasure to complete my retirement car purchase with I purchase a Nissan Altima 2016. Mr. Quentin Williams, was outstanding and professional. It was a pleasure to complete my retirement car purchase with his excellent personal approach and knowledge of the Nissan brand. You have a talented salesman in Quentin we look forward in our relationship as both loyal and long term customer of your fine dealership. Ricky and Dilayne Moore More
One month ago, there was a person whom I had released a 1-star review against. However, this review was not posted on this website for other people, and I would like to know why. The reason why I had left 1-star review against. However, this review was not posted on this website for other people, and I would like to know why. The reason why I had left this 1 star review was because of discrimination, which is the reason why you hid it. More
Lauren has been helping me since I bought my Pathfinder. She has been a great service advisor. Today I got my SUV serviced and as always was awesome and fast. Thank you for all your help. She has been a great service advisor. Today I got my SUV serviced and as always was awesome and fast. Thank you for all your help. More
He is disrespectful, over all Fred Anderson Nissan is Awful, I didn’t not find on the list His name, Mark also the same, they are unprofessional Awful, I didn’t not find on the list His name, Mark also the same, they are unprofessional More
Great dealership I worked with Chidozie who I do not see listed as people on the site. This was in July of 2017 when I bought my Frontier. Maybe he has moved on somewh I worked with Chidozie who I do not see listed as people on the site. This was in July of 2017 when I bought my Frontier. Maybe he has moved on somewhere else since then. Vincent was the internet manager when I bought, but I didn't work with him except for him to introduce me to Chidozie. Anyway, I really enjoyed working with him and everyone else at Fred Anderson. I do not take advantage of the Family Plan because I do my own maintenance (and have not needed warranty work) so I don't visit the parts or service departments often but I'm sure it's also good. They paid a fair price for my trade and I was charged a fair price for my Frontier. I really can't complain about anything. More
Service isn't good I bought a 2018 Nissan Altima a year ago and took the car in for state inspection and an oil change. The service manager decided I needed my tires ro I bought a 2018 Nissan Altima a year ago and took the car in for state inspection and an oil change. The service manager decided I needed my tires rotated ($50.00) and let me know about it when I was paying the bill. When I picked up my car. One of the wheels had been damaged when they rotated the tires.. A deep gash in the chrome wheel and scratches to the outer rim were present. I also bought the "Family Plan" last year when I bought the car - the claimed it was a mandatory contract. Included in the contract were two protection plans for the exterior and interior damage I asked if the plan called for detailing the car when some protection plans do provide. They said they would get back to me. I called twice and they have not returned my calls. They do not have any information on the protection plans. They should at least know what they sell people. I wouldn't recommend Fred Anderson. They spend a fortune advertising. They should treat their customers better. More
Great Customer Service! We had a very positive experience buying our new Rogue. Mackly was extremely helpful and knowledgeable; very refreshing to deal with such a profession We had a very positive experience buying our new Rogue. Mackly was extremely helpful and knowledgeable; very refreshing to deal with such a professional in this day and age. Furthermore he kept his word on everything we discussed along the path to purchasing our vehicle, something else you don't see much anymore! More