Fred Anderson Toyota

Great and Knowledgeable Employee! Would like to give a big thanks to Mark Hay for his help and knowledge for helping with our trade and purchase. This was the second purchase from Mark Would like to give a big thanks to Mark Hay for his help and knowledge for helping with our trade and purchase. This was the second purchase from Mark Hay at Fred Anderson Toyota and I would highly recommend him and the dealership to others. More

Wonderful experience! I purchased a used car from the Pre-Owned dealership on Glenwood Ave. Mike Toy was absolutely pleasant.He went above and beyond and was very patient w I purchased a used car from the Pre-Owned dealership on Glenwood Ave. Mike Toy was absolutely pleasant.He went above and beyond and was very patient with me. I definitely drove away a happy customer! More

Amazing Service I had the best experience at this dealership! I had bought a used car before. This time I got a new one. It was not an easy deal. They worked with me I had the best experience at this dealership! I had bought a used car before. This time I got a new one. It was not an easy deal. They worked with me and got me in a brand new 2016. I cannot thank them enough! Great people no matter who you work with. More

Outstanding and very professional sales personnel. Would like to give a big thanks to Steve Martinez for his help and professional attitude while my family and I traded in our pick up truck for a new 4 Would like to give a big thanks to Steve Martinez for his help and professional attitude while my family and I traded in our pick up truck for a new 4 runner. Steve made sure everything was in order along with make sure we were happy with everything during final financing. Steve also went out of his way to make sure our new vehicle was detailed to his requirements, including making sure sure paint was blemish free from any foreign debris before we drove it off the the lot. I would highly recommend Steve Martinez and Fred smith Toyota for your next visit if your in the market for a new vehicle. More

Dishonest Tech/Service advisor Went in for a simple tire patch, after a two hour wait I was told the first patch did not work. After waiting another thirty minutes the advisor told Went in for a simple tire patch, after a two hour wait I was told the first patch did not work. After waiting another thirty minutes the advisor told me after the second patch attempt the tire was still leaking and it needed replacing. That's when I asked to see the tire, when we looked at the tire I saw the nail was still in my tire. I asked the advisor why the nail was still in my tire and was told after the second patch was removed that they had to put something back in the hole. At that point I asked to speak to the manager, the manager told me after talking with the shop foreman that it was illegal to patch a hole in the location of the puncture. At this point I decided to leave the dealership and go somewhere else. I took the tire to Mr. Tire and picked it up later in the afternoon with the tire repaired. When I picked up the tire I asked if there was any sign of a previous attempt to repair the tire and was told no. I also asked if the location was illegal to repair and again was told no that the location was within the allowed limit. Be careful when going to this dealership for any service as it seems they are trying to sell unneeded services. MAKE SURE TO GET A SECOND OPINION!! More

Easy Deal. Came in knowing what I wanted, and Mark got me all the information that I needed and made it easy. I would go back to deal with him again. He was al Came in knowing what I wanted, and Mark got me all the information that I needed and made it easy. I would go back to deal with him again. He was always very responsive if I had any questions at all. More

Wonderful experience. Mark Langdon was great to work with. He was patient, answering all my questions and giving me time. I love my new RAV4. I am enjoying learning how to Mark Langdon was great to work with. He was patient, answering all my questions and giving me time. I love my new RAV4. I am enjoying learning how to use all the features this car has. More

Great experience! Easy in, easy out -- patient, professional, and pleasant in between. Marvin Cobb made for another great buying experience for our family at Fred Ande Easy in, easy out -- patient, professional, and pleasant in between. Marvin Cobb made for another great buying experience for our family at Fred Anderson Toyota! More

Purchase of 2016 Sequoia Very pleased with the prompt and attentive service. All of the personnel from the dealership were friendly and helpful. Will definitely recommend th Very pleased with the prompt and attentive service. All of the personnel from the dealership were friendly and helpful. Will definitely recommend this salesman for a purchase and the service department for service. Exceeded my expectations . More

Hidden Fees Went back to due past good experience. Our salesman was AWESOME!! He was very helpful in helping me decide that my vehicle was the best one for me an Went back to due past good experience. Our salesman was AWESOME!! He was very helpful in helping me decide that my vehicle was the best one for me and he was right love the RAV4 so far. Would give him 10 stars if I could. By far the best salesman I have EVER dealt with. The business office on the other hand. Shifted numbers to make you think you were getting the deal you had in mind. Had $5000 discount, got part of it when brought to their attention two weeks later got the rest of it. Was told they were going to include the Zurich Shield included. Reading the contract closely they charged me for it. Then noticed the price charged didn't match the sticker. Was told that it was a $1295 fee they charged on all cars. No mention of it during the process and no sticker on the car. Big false advertising. Mention it to them and they act like you are ripping them off. After the first experience, this one is an EXTREME DISAPPOINTMENT. Needless to say this will be my last purchase there and also my last recommendation. I would definitely watch the numbers and paper work close. $2094 lesion learned the hard way. More