Fred Anderson Toyota

I was trying to buy a new Seinna XLE. I tried to get several quotes from different dealers. Fred Anderson gave me the highest quote. Then I tried to find out whether they could offer me the price I got several quotes from different dealers. Fred Anderson gave me the highest quote. Then I tried to find out whether they could offer me the price I got from another dealer. Ronny emailed me back that he could do the price for me. I was so happy even their didn't offer me a lower price than other dealers. But Fred Anderson has the Family Care Plan and they also has a really good customer review. However, they didn't have the car I need in stock. There was one that would come in a few days. Ronny said that one had already been pre-sold. Several days later, I looked through their new car inventory and found that the car was still available. So I called Ronny again to see whether I could get that car. Ronny told me that that car was sold but he could get one from other dealers if I need one and could also offer me the same price. I couldn't decide at that moment because he asked me to pay $500-$1000 deposit. I told him that I would call him back. The next day, I called him that I still wanted to buy the car from him. Then, he told me that he could do this deal with me because my husband talked to another salesman JOhn at Fred Anderson about the deal and they didn't want to compete with each other. So he could not offer me the price he gave me anymore and asked me to do the deal with John if John would like to offer me the same price. I was really mad because he was lying to me. My husband never called anyone at Fred Anderson. I told him that it was not true. He said he didn't care and he couldn't do the deal with me. I was totally disappointed about Fred Anderson, Ronny and his general manager( Ronny always said he manager told him this or that.) They are liars( The car they told me had been sold is still there now). I feel so bad. I was wondering why couldn't they just say no to me if they couldn't sell it at a low price. Even after they offered me a low price and they found out they couldn't offer to me anymore, why not simply say no to me? why did they play all these trick with me? They are too unprofessional. More

The purchase of my Highlander was our 5th Toyota. The service at Fred Anderson was great. Carl worked with me to get exactly what I wanted - no pressure - just great service. The finance person, Calvin M service at Fred Anderson was great. Carl worked with me to get exactly what I wanted - no pressure - just great service. The finance person, Calvin Morrow was very helpful and explained all our options. I walked away knowing I got a great deal and an awesome car! More

I recently relocated to Raleigh and had sold my vehicle, so I needed a new car quickly. I had previously looked on the website to see what was in the inventory, and Carl got back to me right away via e-mai so I needed a new car quickly. I had previously looked on the website to see what was in the inventory, and Carl got back to me right away via e-mail. I thought that since I did not have time on my side that I would have to compromise on the options, color, etc. Carl went to great lengths to get the exact car that I wanted in a very timely fashion. He was such a pleasure to deal with--very responsive, no pressure, listened to exactly what I wanted. Would highly recommend Carl and this dealership. More

Jeff Teague and the entire Fred Anderson staff was extremely helpful and courteous during my numerous visits and contacts. I honestly felt as though they were working to help me find the car that bes extremely helpful and courteous during my numerous visits and contacts. I honestly felt as though they were working to help me find the car that best fit my family's needs and wants as well as one that fit our budget. Jeff worked very hard to research numerous cars and pricing options, all the while following through on all promises and being extremely honest. He was easy to reach and returned calls and answered questions promptly. At no point did I feel as though he was only trying to make a sale. Jeff and their General Manager of Finance worked hard to make sure that the cost of the car and the APR that put my payments at an affordable place for my family's budget. After exploring both new and pre-owned SUVs both on their lot, and at other dealerships, we ended up purchasing a new Highlander from them directly. All the employees at Fred Anderson are friendly and helpful, even happily allowing me to bring a rambunctious 2 year old to the final signing. I would give my full recommendation to anyone looking to purchase a new or pre-owned car to visit Fred Anderson. More

Dealer did not offer a test drive. He took my information and later told me the banks were closed & he would call back. Never did. and later told me the banks were closed & he would call back. Never did. More

Wahid was very heplful and honest with us when shopping for a good pre-owned car. He helped us find the exact match for our needs without trying to up-sell or change our minds about anything. for a good pre-owned car. He helped us find the exact match for our needs without trying to up-sell or change our minds about anything. More

I met Joe while waiting in Fred Anderson's showroom for an appointment. I asked Joe about the Prius and he was more than willing to answer my questions and provided me with add'l info/articles. Based on an appointment. I asked Joe about the Prius and he was more than willing to answer my questions and provided me with add'l info/articles. Based on his knowledge and the quick rapport he established, I returned to Fred Anderson and bought a new Prius from Joe. The entire process was extremely pleasurable from start to finish. The post sales experience was just as pleasurable; VERY accommodating and willing to help. And, I love my Prius. By all means, go to Fred Anderson and ask for Joe. More

Mike was wonderful. He was patient and very informative. I knew I wanted a Prius and he helped make sure we got the best price available. He is extremely genuine, easy going but a hard worker at the same ti I knew I wanted a Prius and he helped make sure we got the best price available. He is extremely genuine, easy going but a hard worker at the same time. I highly recommend him to anyone in the market for a car, he makes the process super easy and stress free!!! More

Rick was such a refreshing find when purchasing my new car. I had been looking a various cars, and had pretty much settled on a new Prius, but wanted to compare prices, personalities of the dealership, l car. I had been looking a various cars, and had pretty much settled on a new Prius, but wanted to compare prices, personalities of the dealership, location, etc. Rick was the ONLY person who would talk with me over the phone - and his price was the best right off the bat (I used his numbers when talking with many other dealerships.) He treated me with respect, and was extremely mindful of my time... in the end, it was a very obvious choice who to go with. More

Love the car just what I was looking for at the market price. Sales person was very helpful and knowledgeable. Dealership seems to be committed to customer satisfaction. price. Sales person was very helpful and knowledgeable. Dealership seems to be committed to customer satisfaction. More