Fred Anderson Toyota

Larry was a great salesperson, and so easy to work with. I drove 3 hours to do the deal with this place. He made it seamless. There was a new person in the finance dept that was extremely slow and all th I drove 3 hours to do the deal with this place. He made it seamless. There was a new person in the finance dept that was extremely slow and all the guys were so apologetic. Everyone felt bad we had to wait on this guy to get the paper work done, including us! I was ready to drive my car! But the staff, including Larry were awesome!! 5 stars all the way More

I enjoyed with doing business at the dealership. I would recommend Fred Anderson Toyota to all my family and friends. I enjoyed working with my sales person Winford Lee. This is a very professional dealersh recommend Fred Anderson Toyota to all my family and friends. I enjoyed working with my sales person Winford Lee. This is a very professional dealership. More

Carl was a pleasure to work with. He had the pricing down as low as he could go before I walked in the door. There was no going back and forth. There was no pressure, from the moment we drove up, we w down as low as he could go before I walked in the door. There was no going back and forth. There was no pressure, from the moment we drove up, we weren't hounded by different sales people, we told one person who asked if they could help us that we were to see Carl. He pointed us in the right direction. The facility is fantastic. Carl had to get a vehicle from another dealership and this was done quickly. I had leather installed and Carl called to schedule that after I purchased the vehicle. He was extremely nice and helpful. More

Worked with Carl Anderson now through my third car. He is the best, very personable. Would not use dealership without Carl though. Service department is bad, I just bought a used car and I was told it was "C the best, very personable. Would not use dealership without Carl though. Service department is bad, I just bought a used car and I was told it was "Certified" but after multiple requests to get the carfax report and any other detailed certified info I could not get any. Do business with this dealership only if you can get Carl Anderson and take it for service elsewhere. I got a FJ cruiser 3 or 4 years ago and had a shaking problem with it since the day I bought it, brought it to service so many times that I finally just gave up trying to fix it. CARL ANDERSON IS THE BEST! He should start his own dealership! Also, Don't expect anyone but Carl to work with you on price, I tried to get lower payments, instead of working with me on anything they made my loan term longer (thanks). More

After going to the other Toyota dealer in town several times and being treated bad by both service and sales, we gave Fred Anderson a try. And we left with a friend and a fair deal on a car. We bought a times and being treated bad by both service and sales, we gave Fred Anderson a try. And we left with a friend and a fair deal on a car. We bought a Prius and Anita was understanding and caring, making sure our needs were met. She's great! She walked us through all our options from used to new to leasing. We feel we got a good price and did not feel taken on our trade like we have at other places. I would go back again and again. Service is friendly and easy to work with. I am happy I bought my car here! More

My experience with this dealership was positive and rewarding. I went in and was approached by Wahid. He gave us the time we needed and did not make us feel like we were being followed. He gave me h rewarding. I went in and was approached by Wahid. He gave us the time we needed and did not make us feel like we were being followed. He gave me his card and said to call him if I needed anything. After that, he came back to check on us. Wahid was supportive and he made the car buying experience fun while giving me a decent deal. More

I emailed an inquiry regarding the new vehicle I was searching for. Mark emailed me back promptly, and helped me through a thorough search for my new FJ Cruiser. I was very happy with the simplicity a searching for. Mark emailed me back promptly, and helped me through a thorough search for my new FJ Cruiser. I was very happy with the simplicity and speed of the process. Couldn't have been easier, and I am very happy with my FJ! More

My husband and I wanted a new Prius III model with a navigation system in white; we knew the specific model we wanted would have to be ordered so we were willing to put $500 down to secure one. Another navigation system in white; we knew the specific model we wanted would have to be ordered so we were willing to put $500 down to secure one. Another dealer in the area just turned their nose up at our offer but it was a completely different experience with Anita. Warm, personable, understanding, and exceptionally welcoming, she understood what we needed to do and explained everything to us in full accurate detail. We were waiting on a settlement to finalize so we could pay for the car completely; as Murphy's Law would have it, there were delays and we kept in touch with Anita whose friendly nature was constant, her understanding never wavered and we were able to complete our purchase on Friday. We have never dealt with such a smooth transaction ever when purchasing a vehicle. Anita took excellent care of us, even offering to go down the road herself to get something for my husband to eat so his blood sugar wouldn't get too low. That is caring and empathetic customer service which is hard to experience these days. She brought our new car around to the front, had it cooling so we wouldn't cook during the heat and humidity, and made sure we understood the features on our Prius. Any questions we had she answered and explained them plainly without a lot of technical over-your-head jargon. Anita is an absolute gem and takes her role as a customer representative SERIOUSLY. There is no double talk, no false presentations, absolutely nothing of the sort with her. Without a doubt, the next Toyota we buy will be from Anita... we recommend her without a moment's hesitation. More

Great friendly Sales and back office staff pre and post sales. I bought a Prius and have many questions on driving a hybrid. All questions have been answered with complete satisfaction and I've learned s sales. I bought a Prius and have many questions on driving a hybrid. All questions have been answered with complete satisfaction and I've learned so much about hybrids/Prius performance by talking with Mike. More

I inadvertently entered the dealership 5 minutes before closing. Mr. Lee was gracious enough to serve me. He was straightforward and honest. Worked with me, as I was not satisfied with the options offer closing. Mr. Lee was gracious enough to serve me. He was straightforward and honest. Worked with me, as I was not satisfied with the options offered initially. Did so in a way that was fairly efficient, and sensitive to my needs. Ultimately, I was very satisfied with the lease that I was able to work out- fit in my budget- and, provided many extras. This contrasted strongly with my experience of the Toyota Dealership in Durham, in which I found them disingenuous and exasperating. Mr. Lee provided outstanding service. The dealership itself seems equipped and willing to offer extraordinary support for my new car- of which I am quite enamored. I was able to purchase my car within 3 hours total- quite painlessly, at very good terms. Highly recommended. More