Fred Anderson Toyota | Page 513

We were looking to purchase a vehicle to increase MPG. This dealership and Winford Lee were very knowledgable. We are more than satified with our purchase.Our finance professional, Michael Hardy, was also This dealership and Winford Lee were very knowledgable. We are more than satified with our purchase.Our finance professional, Michael Hardy, was also as helpful. Thanks again, Jeff and Claudia LaBarr More

I will never set foot on a Fred Anderson lot again. We tried to buy a 4 runner but they REFUSED to provide a price!!! They wanted my best offer 1st and I provided the invoice price and was then harassed tried to buy a 4 runner but they REFUSED to provide a price!!! They wanted my best offer 1st and I provided the invoice price and was then harassed by the "sales manager" on whey they could not accept the price but they would NEVER counter with a price.... we RAN out and will NEVER return. More

I purchased a Toyota Solara convertible from Fred Anderson Toyota in February 2006. After much consideration, I spent close to $1700 on a service/insurance plan which was meant to be FULLY refunded Anderson Toyota in February 2006. After much consideration, I spent close to $1700 on a service/insurance plan which was meant to be FULLY refunded if the no claims were made against the plan in the 5 yr/100K. When I called the plan provider to get my refund earlier this year, I was told that the paperwork that was given to me by Fred Anderson was NOT a "Guaranteed Price Refund' plan. I contacted Mr. Thompson who had sold me the plan who said that there was nothing he could do. Basically I'm out $1664 for a plan which was misrepresented to me. I've contacted Better Business Bureau and basically got the same response. This is completely unacceptable. More

If you are thinking of buying a car here,DON"T. The service is horrible. I've had my RAV 4 in repeatedly for problems. Funny how some of the problems never appear in my customer history. Last time the service is horrible. I've had my RAV 4 in repeatedly for problems. Funny how some of the problems never appear in my customer history. Last time they stated they couldn't recreate the problem I was having when they took my car for a road test. Strange that my speedometer had exactly the same mileage when I picked it up that it had when I dropped it off. The car had not been driven even 1/10th of a mile. Repeatedly I have called and left messages for the service manager and my calls have never been returned. I even went as far as to contact corporate Toyota for help. Nothing! Sad thing is I love the car but I'm scared to death I will accidentally hit someone when the car lunges or rolls backwards again. Maybe when someone is physically injured I will get a response from Fred Anderson but I am not holding my breath. If you have your heart set on a Toyota, DON'T buy from Fred Anderson! More

The second Toyota I purchased from Fred Anderson was a 2006 Corolla. No problems until a few months ago when the engine began shutting off while in motion. I had less than 50k miles on it at the time. 2006 Corolla. No problems until a few months ago when the engine began shutting off while in motion. I had less than 50k miles on it at the time. Took it to Fred Anderson's service department after making a few visual inspections myself, as well as discovering an upcoming recall for the ECM. The symptoms of the recall included.. wait for it.. engine stall while driving. I made sure my service advisor, Wellman Munoz, was aware of this recall when I first dropped the car off. He called me later to let me know that their tech had called Toyota for help, and based on the codes in the car's computer I needed to replace all four ignition coils. I mistakenly trusted their judgment and two weeks afterward, my car cut off on me AGAIN while driving. If this service department had been looking out for a repeat customer, they should have replaced the ECM first. Now I'm out $650 and still trying to get it back. The service manager, Charles Sigmon, told me to try to get my money back from Toyota. This would have been an acceptable answer if the ignition coils had fixed this serious safety issue! Instead, the ECM fixed it, just as I suggested in the first place. Fred Anderson has seen the last of me. I'll never be able to trust their service department and I will not purchase vehicles there again. More

When I was shopping for my Sienna, I was about 8 months pregnant with my third child. Dean Foland asked questions, figured out exactly what features I wanted, and kept his eyes open for a pre-owned Sienna pregnant with my third child. Dean Foland asked questions, figured out exactly what features I wanted, and kept his eyes open for a pre-owned Sienna that matched what I wanted. I didn't have to go every weekend to check the inventory. Dean called when he had one for me to look at, and in no time at all he found the Sienna for me! He was friendly, professional, patient, and competent throughout the process. I go to the dealership for all my servicing, and I always leave happy. I highly recommend Fred Anderson Toyota. More

We knew pricing/financing information before going which removed all stress from the purchasing process - for both seller and buyer. Everything went smoothly and everyone was friendly. The dealership was removed all stress from the purchasing process - for both seller and buyer. Everything went smoothly and everyone was friendly. The dealership was very busy so things took longer than we would have wanted but we understood. More

When we came to the dealership, we were interested in several models. Jeff spent time asking us lots of very good questions that helped us select the very best car for us. We went home with a Scion XD an several models. Jeff spent time asking us lots of very good questions that helped us select the very best car for us. We went home with a Scion XD and have loved it ever since. He worked carefully with us on our trade in, was courteous, but above all he was a good listener and responded to our needs appropriately. I've recommended Jeff and the Fred Anderson Toyota dealership to several friends. More

Great service. Omar worked with us all day until we were satisfied. We have returned for service also and found the service dept to be great. The waiting room is awesome with free wifi. I am able to work wh satisfied. We have returned for service also and found the service dept to be great. The waiting room is awesome with free wifi. I am able to work while I wait! We plan our next purchase at Fred Anderson. More

Larry was both very pleasant and professional, did not pressure me at any point during my purchase, was helping in negotiating the "Cash for Clunker" program, and had no problems when my wife changed the pressure me at any point during my purchase, was helping in negotiating the "Cash for Clunker" program, and had no problems when my wife changed the requested color of interior. Overall great experience. More