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Fred Anderson Toyota

Raleigh, NC

4.7
5,217 Reviews
Welcome to Fred Anderson Toyota; we’re so happy you’re here! Whether you stopped by because you are looking for a reliable, honest Toyota dealership in Raleigh NC, or you’re looking for a pre-owned car near Raleigh, NC, we are ready and willing to do whatever we can to make you happy. Our wide selection of new Toyotas in Raleigh, NC, along with our supportive, helpful staff is what sets us apart from other ...
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9101 Glenwood Ave

Raleigh, NC

27617

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Showing 5,217 reviews

May 04, 2010

My experience at Fred Anderson was great and I would recommend buying a car here to anyone! Jan was very easy to get along with and very knowledgeable of the vehicles. She was helpful and made sure we More

by jojocrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Crow
May 04, 2010

Tim was very easy to work with and gave me all the info I needed. His Sales Manager was also very nice and helpful. I would recommend them both to anyone I know looking for a new Toyota. I checked with 3 More

by Bitman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Germaine
May 04, 2010

HOBBS was great to work with, not to pushy and listened to what I want. We test drove car and waiting for a better deal to come and when rebate was posted we decided to buy at that point. HOBBS was patient More

by tundra02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HOBBS
May 04, 2010

I believe I have given Larry a "thumbs up" before,(offering to adopt him!) but will do so again. He was exceptionally kind, knowledgeable, and attentive. Each employee (whether I dealt w More

by shehog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
May 04, 2010

I have been a customer of Fred Anderson's Toyota for going on 8 years. My first car purchase from Fred Anderson's was my then teenager 1st car on the Family lot. It was a 97' Mazda Protege', it went t More

by Fawn Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Teague/fiance team
May 04, 2010

Enjoyed working with this dealership, price was good but could always be better. The sales staff was knowledgeable and pleasant to work with during and after the sales process. I think they are interested More

by fhdewitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Lateef
May 04, 2010

I enjoyed my car buying experience very much! Alice was very attentive to my needs...I never felt pressured or rushed to make a decision. She allowed me to test drive all of the vehicles that I wanted too More

by sharon sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Smith
May 04, 2010

Dealer sent me an email to ask if i would come to this website and give them good reviews. they were, at best, a mediocore dealership to deal with, then they solicit me to give good reviews. unethical. More

by tbeesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Wall
May 11, 2010 -

Fred Anderson Toyota responded

We would like to thank this reviewer for the valuable feedback that was provided. At Fred Anderson Toyota/Scion we strive for excellent customer service and clearly fell short in this instance. We would have loved the opportunity to have heard back from the customer in our attempts to address our shortfalls. We recognize that sometimes we don't meet customer's expectations but given the opportunity we can certainly revisit the issue and work hard to correct it after the fact. Fred Anderson Toyota/Scion constantly seeks ways to improve customer service and therefore we asked customers to please share their experiences at our dealership with dealerrater.com. Thank you for your feedback and we would still love the opportunity to address your concerns.

More
May 04, 2010

Overly expensive Service Department fees. Quality and service by everyone is excellent. Omar Lateef was very knowledgable and took a low-pressure, straight facts approach in selling us the 2010 Prius. More

by RFrydach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Lateef
May 04, 2010

Excellent service - really couldn't have asked for a more responsive salesperson. Dean knew what we were looking for and searched for a couple of weeks to find the perfect fit. The Highlander we purchased ha More

by summitclub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Foland
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