Fred Anderson Toyota of Charleston

Not helpful. We were a number. Too busy to truely help us in our purchase. Did not ask us any questions about our needs in order to help us make a good purchase decision. Took a tes Too busy to truely help us in our purchase. Did not ask us any questions about our needs in order to help us make a good purchase decision. Took a test drive to start but had no followup information offered to us about the vehicle. In the process we were left siting alone for long stretches of time and we often did not know why? Went looking for salesman twice because I finally thought we might have been forgotten. We were not told by the salesman about any of the Current Deals or Incentives available to us or our options to get them. As for the salesman part it was a very wham-bam thank you ma'am feeling. Not personal at all. In coming to a price we were very very dissatisfied. We had a trade-in. They kept changing the numbers significantly every time an offer was made. We got the idea quickly this was being done to try and confuse us which to some degree it did. Nothing and I mean nothing was truely explained. More

From our Saleman to the Sales Manager to the finance Manager, we had outstanding service. Everyone was awesome and it was the best experience I have ever had at a dealership. I would definitely be going Manager, we had outstanding service. Everyone was awesome and it was the best experience I have ever had at a dealership. I would definitely be going there again for my next purchase soon! More

Great experience, Andrey was extremely helpful and willing to work with us to find the car I wanted and the price I was aiming for. willing to work with us to find the car I wanted and the price I was aiming for. More

Thanks to the sales guys, I think he’s name was Andre. I had a really good experience. Definitely will recommend ⭐️ ⭐️⭐️⭐️⭐️ And thanks tot he financing guy, he got a great deal for me. Overall, great exper had a really good experience. Definitely will recommend ⭐️ ⭐️⭐️⭐️⭐️ And thanks tot he financing guy, he got a great deal for me. Overall, great experience!! More

new Rav 4 Went in ask For Robbie as he was recommended to us. great experience on buy and trade in. researched the numbers before going in . We were able to get Went in ask For Robbie as he was recommended to us. great experience on buy and trade in. researched the numbers before going in . We were able to get to a agreeable price very quickly. Robbie was very straight forward through the process with no pressure. Was very knowledgeable on product and process. very smooth. the fiancé and warranty process went smooth as well With Matt. there again no pressure for add on answer questions. More

Eric & Fred Anderson team found the exact truck I was looking for and made me an offer I couldn’t refuse. Thanks again for helping me out! looking for and made me an offer I couldn’t refuse. Thanks again for helping me out! More

Just bought a new truck from Fred Anderson. Had a great experience, awesome friendly people. No pressure, salesman wanted to make sure we were getting what we wanted with no surprises experience, awesome friendly people. No pressure, salesman wanted to make sure we were getting what we wanted with no surprises More

My finance manager was real, worked with me on getting the financial package that was good for me, wasn’t rude like so many other dealerships were around the area as I shopped around. Mr. Worlock was exa the financial package that was good for me, wasn’t rude like so many other dealerships were around the area as I shopped around. Mr. Worlock was exactly what a professional in this business should be like when anyone is making a huge purchase like a car. I made this purchase during the initial heightened period of COVID-19 and he worked really hard at keeping us safe. More

Not your avg dealership, or at least from our point of view. We've been to Fred Anderson Toyota twice now to buy a vehicle. Unfortunately due to some bad luck we haven't had a chance to use the service departmen We've been to Fred Anderson Toyota twice now to buy a vehicle. Unfortunately due to some bad luck we haven't had a chance to use the service department. However with how we were treated with the sales representatives I'm sure we will feel the same way. Eric was very helpful the first time around making sure we were taken care of when he couldn't be at the dealership to meet us the first time around. Justin helped us find our car, and we drove off the lot the same day. This time around we were able to meet with Eric. Despite the fact that he had multiple customers, he made sure we were well taken care of and checked in with us constantly to make sure we were okay. We're grateful for our experience, and not once did we feel like we were being pressured or pushed to make a quick decision. We felt like our thoughts and situation were fully heard, and we are happy with both of our experiences. More

Awesome people! Definitely focused on finding the best vehicle for you! Definitely ask for Eric when you stop in. He was very knowledgeable and helpful! vehicle for you! Definitely ask for Eric when you stop in. He was very knowledgeable and helpful! More