Fred Anderson Toyota of Charleston

Great Service- Knowledgeable and Patient Carey was patient and listened intently to the needs involved in us purchasing a car. He was also knowledgeable about several different types of cars- Carey was patient and listened intently to the needs involved in us purchasing a car. He was also knowledgeable about several different types of cars- a rare characteristic in salesmen. We enjoyed working with him and was able find a car suitable for us in the same day. More

Painless My lease was coming up and I was dreading having to go into a dealership and get a new car. I eventually got myself over to Fred Anderson Toyota and t My lease was coming up and I was dreading having to go into a dealership and get a new car. I eventually got myself over to Fred Anderson Toyota and the process couldn't have been simpler. They didn't try and haggle for 4 hours and go back and forth between their manager. Instead, they simply asked what I wanted to pay and we worked to get to that number. Once I had signed for the car, Chris went off and got the car detailed and ready while I had to finish up he paperwork with the Finance Manager. Again, this was very simple, she was a very nice woman and made the process very easy on me. She didn't try to force any of those "add-ons" that they try to persuade you into at the end. I would definitely recommend this dealership to anyone looking for a Toyota. More

My experience at Fred Anderson Toyota I walked into Fred Anderson Toyota and was immediately met by a young man named Isaiah, he was extremely helpful from the very beginning. I told him w I walked into Fred Anderson Toyota and was immediately met by a young man named Isaiah, he was extremely helpful from the very beginning. I told him what I was looking for and my price range and he made it happen faster than any dealership I’ve been too. He answered all my questions and made sure I was would happy with my decision. The finance manger Melissa also explained everything to me and helped me understand exactly what I was signing and what it meant. I couldn’t recommend the dealership enough! More

Great Service and selection Upon entering the dealership, there was no hassle or pressure, which is the one thing I find annoying about dealerships. The sales rep introduced him Upon entering the dealership, there was no hassle or pressure, which is the one thing I find annoying about dealerships. The sales rep introduced himself and gave a great first impression of Fred Anderson Toyota. I wasn't sure what car or SUV I wanted to purchase but just really wanted to look at options. He asked me a few questions to get an understanding of what I wanted and also gave me options that I really didn't think of. He answered all of my questions with each car/SUV I looked at, so I was impressed by the fact that he knew what he was selling. Some sales reps do not take the time to know what they are selling, therefore, will try to sell you anything, but I was impressed by the knowledge that the sales rep had of each of the cars. I am now narrowing my choices down and when I have made a final decision, I will definitely be purchasing from Fred Anderson Toyota, Rodney Lewis sales rep More

Very great service Fred Anderson Toyota were very professional and friendly. They helped me understand everything before my purchase and were very understanding to my c Fred Anderson Toyota were very professional and friendly. They helped me understand everything before my purchase and were very understanding to my clueless questions. Very recommended to give them a try. More

Confusing and uninformative $500 deposit was required the dealership withdrew a $1000 without our consent. Could not tell us where the vehicle was coming from or when it would ar $500 deposit was required the dealership withdrew a $1000 without our consent. Could not tell us where the vehicle was coming from or when it would arrive. We heard several different reasons for this and it was very confusing. Then when we informed them that we were not comfortable with this situation and were going elsewhere we were told by Blake the vehicle would be there and customer satisfaction was their prime goal. But no mention of refunding our money. Meanwhile we were give no copies of any paperwork we signed that we requested. This does not sound like honest business practice More

Chris Jennings went above and beyond my expectations From the moment I entered, being asked exactly what I was interested and the accessories I was looking for, and what was most important in that list C From the moment I entered, being asked exactly what I was interested and the accessories I was looking for, and what was most important in that list Chris Jennings researched the inventory to find the right match. Took test drives in a Toyota Avalon Limited and a Toyota Camry XLE. I currently owned a Toyota Camry LE but was disappointed it did not have Apple Play or the better safety features than the one I chose at your dealership. I would very much choose this dealership again or send my grandson for his first new car. I will recommend to others who are looking for a new car also. Jason Perez also helped to make sure that the deal and financing were proper for my needs. Alesia Durr also took very good care explaining our loan rates and financing issues. All three went above and beyond what I expected. More

Kurtis Luedtke Kurtis was very helpful thought my experience at Fred Anderson Toyota. I went and told him what I was in the market for and he helped me pick the perf Kurtis was very helpful thought my experience at Fred Anderson Toyota. I went and told him what I was in the market for and he helped me pick the perfect Toyota Tacoma. Even took the time to explain every option of every truck to me! Great car buying experience ! Ryan was also very helpful with getting me squared away ! More

Satisfied customer Very helpful and reliable people ! They will help to get you in the car that you need ! I would recommend anyone to shop here for a car Very helpful and reliable people ! They will help to get you in the car that you need ! I would recommend anyone to shop here for a car More

Service is top notch! The service team quickly attended to all of the surge of customers. Very personable and professional customer service! Great waiting area, and the wo The service team quickly attended to all of the surge of customers. Very personable and professional customer service! Great waiting area, and the work was completed in half the time. Thorough explanation of work performed. What more could anyone want? More