Fred Anderson Toyota of Charleston

Stress free experience! Matt is a great guy, friendly,professional and very knowledgeable . There was absolutely no pressure to purchase and he helped me to find the right Matt is a great guy, friendly,professional and very knowledgeable . There was absolutely no pressure to purchase and he helped me to find the right car for my budget. He made sure the entire process was quick and easy! It really was a great experience! More

Easy and quick Dylan was very helpful, informative and there was no pressure to make a purchase like some other dealerships. Melissa made getting the financials in o Dylan was very helpful, informative and there was no pressure to make a purchase like some other dealerships. Melissa made getting the financials in order a breeze. Wonderful experience buying a new truck! More

Awesome customer service Our day started at another dealership in town. The salesperson that worked with us was very low energy. They couldn’t answer basic questions about fea Our day started at another dealership in town. The salesperson that worked with us was very low energy. They couldn’t answer basic questions about features of the car we selected. After a lengthy back and forth negotiating they brought in a manager to “help us” this person was very condescending and I felt could careless about us being at this dealership. We left and decided to go to Fred Anderson Toyota. I wish we would have just started our day there instead. The minute we walked in the door we encountered Chris Jennings. He asked if we’ve been helped and then proceeded to assist us. His professionalism and product knowledge shined from the minute he opened his mouth. I learned more about the car we looked at in the first 5 minutes then I did hours at the other. I knew at that moment I was buying a car from him. He was very open and I felt honest with me and my wife. I explained to him him what was important to us and he made sure we got it. He not only sold us a car but I felt we became friends. Once all the back and forth was complete he saw to it we got into finance as soon as possible. There I actually wasn’t looking forward to that process but Melissa was easy to talk to, informative, open and honest. She didn’t even skip a beat when I completely chained gears mid process. I recommend the team at Fred Anderson Toyota Charleston 100%, you will not be disappointed. Thank you Chris and Melissa for making this a easy process. More

Toyota Quality Brought Us In... Staff Will Bring Us Back Our sales associate, Carey, was friendly, knowledgeable and helpful. Answered all of our questions and understood we wanted the car buying experience Our sales associate, Carey, was friendly, knowledgeable and helpful. Answered all of our questions and understood we wanted the car buying experience to be as painless as possible. I am confident we left without any miscommunication on the warranty and he provided his information to be of more help in the future. We had an appointment, so having to wait for Finance for a half hour was a little frustrating, but once we were helped by Alesia, it went smoothly. She helped with my financing, explained everything in detail and moved quickly through the process because that is what we wanted. She listened and met our needs with the process. We have owned Toyotas in the past and that is what brought us to Fred Anderson, but it's the team t Fred Anderson that will bring us back for future Toyotas. More

Top rate service! Communication. Communication is so important and Jim at Fred Anderson kept me updated. I so appreciate this! Friendliness of staff, quality of serv Communication. Communication is so important and Jim at Fred Anderson kept me updated. I so appreciate this! Friendliness of staff, quality of service, I am very pleased with Fred Anderson Toyota!!! More

andy lopez from the minute i saw him outside getting out of my truck i felt he was the person i needed to talk with about a new truck. just his aura from the minute i saw him outside getting out of my truck i felt he was the person i needed to talk with about a new truck. just his aura More

Southern Hospitality at its finest! Brent was very friendly, very knowlegable of the vehicle I was looking at, and very enthusiatic. He was also very helpful. I could tell he was excited Brent was very friendly, very knowlegable of the vehicle I was looking at, and very enthusiatic. He was also very helpful. I could tell he was excited to help me get that car. I was also glad the people I spoke to were fine communicating with email and text, not just phone. We did talk on the phone, but during the day, I can't have a long conversation, so it was great to be able to text them about appointments and test drives and inpsections and such. More

Great Service- Knowledgeable and Patient Carey was patient and listened intently to the needs involved in us purchasing a car. He was also knowledgeable about several different types of cars- Carey was patient and listened intently to the needs involved in us purchasing a car. He was also knowledgeable about several different types of cars- a rare characteristic in salesmen. We enjoyed working with him and was able find a car suitable for us in the same day. More

Painless My lease was coming up and I was dreading having to go into a dealership and get a new car. I eventually got myself over to Fred Anderson Toyota and t My lease was coming up and I was dreading having to go into a dealership and get a new car. I eventually got myself over to Fred Anderson Toyota and the process couldn't have been simpler. They didn't try and haggle for 4 hours and go back and forth between their manager. Instead, they simply asked what I wanted to pay and we worked to get to that number. Once I had signed for the car, Chris went off and got the car detailed and ready while I had to finish up he paperwork with the Finance Manager. Again, this was very simple, she was a very nice woman and made the process very easy on me. She didn't try to force any of those "add-ons" that they try to persuade you into at the end. I would definitely recommend this dealership to anyone looking for a Toyota. More

My experience at Fred Anderson Toyota I walked into Fred Anderson Toyota and was immediately met by a young man named Isaiah, he was extremely helpful from the very beginning. I told him w I walked into Fred Anderson Toyota and was immediately met by a young man named Isaiah, he was extremely helpful from the very beginning. I told him what I was looking for and my price range and he made it happen faster than any dealership I’ve been too. He answered all my questions and made sure I was would happy with my decision. The finance manger Melissa also explained everything to me and helped me understand exactly what I was signing and what it meant. I couldn’t recommend the dealership enough! More