Fred Anderson Toyota of Charleston

Needed a car Fast & they delivered! We needed to get another van fast, and this dealership delivered! We were able to do get the paperwork done very quick and mostly online and over the We needed to get another van fast, and this dealership delivered! We were able to do get the paperwork done very quick and mostly online and over the phone. The customer service was amazing. Brent is a no pressure salesman and made sure we got everything we wanted in the vehicle. We got a great value for our trade in, and a great deal on the new vehicle. More

Great experience. The dealership was recommended by a trusted friend. I arrived and was greeted to a busy, professional and very friendly staff. I explained my situati The dealership was recommended by a trusted friend. I arrived and was greeted to a busy, professional and very friendly staff. I explained my situation and my options. I was presented with options which included an incredible inventory. Our sales representative, Matt Worlock, was very knowledgeable and offered us every possible option and patiently explained the differences. Simply put it was a very pleasant experience and I am very pleased with the two vehicles purchased. More

good service Faye was the best salesperson. She was very knowledgeable about the HIghlander. She helped me find exactly the right one for me without pressuring m Faye was the best salesperson. She was very knowledgeable about the HIghlander. She helped me find exactly the right one for me without pressuring me . Alesia was great in the finance department. It was an enjoyable experience More

Great Experience Eddie was extremely helpful in helping us find a vehicle for my Mom. He was very patient with her while explaining everything. I would recommend using Eddie was extremely helpful in helping us find a vehicle for my Mom. He was very patient with her while explaining everything. I would recommend using them to purchase a vehicle. More

Excellent Salesman Matt was an excellent salesman. He went over and beyond to get me the new Tundra that i have been shopping for. He was not pushy, and was very respe Matt was an excellent salesman. He went over and beyond to get me the new Tundra that i have been shopping for. He was not pushy, and was very respectful to my family. He listened to what i wanted and explained how the vehicle functions worked. After the sale he contacted me making sure i was satisfied with my new Tundra. Thanks Matt, and Fred Anderson toyota. For making this shopping experience great. More

Great place to buy a car My husband and I both bought Toyotas at this dealership. We both were able to get the vehicles that we wished at very fair prices. Matt Worlock was o My husband and I both bought Toyotas at this dealership. We both were able to get the vehicles that we wished at very fair prices. Matt Worlock was our sales representative. He was attentive, kind, helpful, respectful, knowledgeable, hardworking, and calm. He did everything in his power to help us in every way possible! In fact, Matt was the best car salesperson we have ever had! He made the experience positive instead of stressful and uncomfortable. Fred Anderson is blessed to have Matt as an employee! More

Straight to the point. He was straight to the point. Helpful and explained everything. Helped me get exactly what I was looking for and made the process super easy. He was straight to the point. Helpful and explained everything. Helped me get exactly what I was looking for and made the process super easy. More

Leased a new Camry I cant tell you how much I appreciate this place! My experience (once again!)was beyond compare. The person who handled my new lease, Faye Bustos, w I cant tell you how much I appreciate this place! My experience (once again!)was beyond compare. The person who handled my new lease, Faye Bustos, was so nice and knew so much about my new car! She was a surprisingly unexpected wealth of information, given that I was one of her 1st customers ever! She had just started!!!! She was super efficient and, unlike some people in this industry and others, she had absolutely no problem deferring to her veteran colleagues when she came across something she wasnt sure of. That is one of the biggest signs of a truly valuable employee. Many times a new employee will try to xxxxxxxx his or her way through something they aren't sure of by side stepping and tap dancing around the issue. Not Faye. If she didn't know something, she would quickly get the answer from a more experienced source, without waisting my time with empty and meaningless apologies. My experience could not have been better! If that wasn't enough, the GM, Steve Rhoads, also came out and personally greeted me and took the time to help her through the process. And it was all done out in the open without the silly little secret meetings that are so often the case in most dealerships. And if I was left unattended for any reason, at least 3 employees would come up to me and ask me if I needed anything. Emily in finance was such a blast! She made, what is usually the most painful part of the process, a completely fun experience! I love her! I could go on and on. The customer service at Fred Anderson Toyota is on another level, people. Wow! From the top down! Just....WOW! I will reccomend this place to ALL my friends in Charleston and elsewhere! Very happy, Tim Hockenberry More