Fred Anderson Toyota of Charleston

Great Experience Shane Underwood and Ryan Spence were a great help in ensuring I received the car of my dreams! I love my new Highlander and the process was made so ea Shane Underwood and Ryan Spence were a great help in ensuring I received the car of my dreams! I love my new Highlander and the process was made so easy by Shane and Ryan! I would recommend anyone looking for a car to either of them- Shane was easy to communicate with and I would not hesitate to work with him again in the future! More

My New Tundra I had a 2000 Toyota Tundra, 16 years, and it still ran great but saw the new Tundras and wanted a new one. I saw what Fred Anderson Toyota offered and I had a 2000 Toyota Tundra, 16 years, and it still ran great but saw the new Tundras and wanted a new one. I saw what Fred Anderson Toyota offered and decided to check out their Tundras. We looked around the lot and Ryan Spence came out to greet us. We looked and used and new Tundras but I just wasn't sure what I wanted. Ryan never pressured us and was very professional. I eventually bought a new 2016 Tundra and Ryan helped us out tremendously. I recommend this dealership and Ryan for anyone looking for a Toyota. More

Exact car for fair price I was able to get the exact car I wanted at a fair price. They were very friendly and professional. I highly recommend this dealership! I was able to get the exact car I wanted at a fair price. They were very friendly and professional. I highly recommend this dealership! More

Great Experience at Fred Anderson Toyota of Charleston Bought a Rav4 from Peter Vangarderen at Toyota. He was great to work with. Very knowledgable and no pressure. The entire staff was kind and respectful Bought a Rav4 from Peter Vangarderen at Toyota. He was great to work with. Very knowledgable and no pressure. The entire staff was kind and respectful, I enjoy my car and the experience at Fred Anderson Toyota of Charleston. More

Great Experience I had a great experience with this dealership. The team worked with me to help me find a vehicle in my price range. They helped me get in and out in I had a great experience with this dealership. The team worked with me to help me find a vehicle in my price range. They helped me get in and out in the least amount of time possible. Plus I love my new 4 runner! More

A very good experience I had a very good experience buying my new Highlander. I felt that I was treated fairly and was given a good price. What I did not like was that aft I had a very good experience buying my new Highlander. I felt that I was treated fairly and was given a good price. What I did not like was that after I made the deal I went to finance where I went through an extensive warranty pitch that could have added another $2,000 plus to the vehicle! There were so many variations it became too confusing I finally just said the heck with it and opted for a five year 60,000 because it was a concept I was familiar with. I'm not blaming the guy in finance I just think that between the Fred Anderson plan and the Toyota warranty program it makes your head spin especially after the stress of buying a car and hoping that you made the best deal. One other thing. There are so many gadgets and settings etc to be done on these new cars I think it would be nice if they had a small training class generally explaining basics like the audio, the different controls rather than sitting in your driveway for two days figuring everything out. I found a lot of good input by going on you tube. The salesmen should probably know more about how these things work too they seem like they're guessing most of the time too. Maybe y'all should create a Toyota hotline for new owners--kinda like the Turkey hotline they have at Thanksgiving LOL! More

EXCELLENT ATTITUDE AND CUSTOMER SERVICE I DEALT WITH MR CHRISTEN SALVATICO TWO YEARS AGO WHEN MY DAUGHTER BOUGHT A PRIUS. THE SERVICE AND EXPERIENCE WE RECEIVED FROM HER WAS TOPS. LAST TUESD I DEALT WITH MR CHRISTEN SALVATICO TWO YEARS AGO WHEN MY DAUGHTER BOUGHT A PRIUS. THE SERVICE AND EXPERIENCE WE RECEIVED FROM HER WAS TOPS. LAST TUESDAY AUGUST 30, I WAS ON MY WAY TO RICKS HENDRICKS TOYOTA TO CLOSE MY DEAL WITH A CAMRY BUT THEN I REALIZED HOW GOOD MS. SALVATICO WAS AND THE SERVICES MY DAUGHTER HAD BEEN RECEIVING ON HER CAR DURING HER ROUTINE CAR SERVICE. MS SALVATICO HAD BEEN IN CONSTANT CONTACT WITH HER CUSTOMER AND MYSELF SO I HAVE TO GO BACK TO FRED ANDERSON. WHAT AN EXPERIENCE! IT IS EVEN BETTER THE SECOND TIME AROUND WITH MS. SALVATICO. SHE REALLY CARES ABOUT HER CUSTOMERS AND VERY PROUD OF BEING A PART OF FRED ANDERSON. I WILL NOT HESITATE TO RECOMMEND TREMENDOUS EXPERIENCE WITH YOUR COMPANY. THANK YOU VERY MUCH!!!!! BY THE WAY PLEASE DON'T FORGET MS. SALVATICO JUNIOR MS. EMILY HOWARD, SUPER NICE! I STILL HAVE TO GO BACK ON THE 13TH TO GET MY BRIEFING ON THE CAR, I WAS SO PLEASE WITH THE SERVICE SO THE DEAL WAS CLOSE IN 35 MINUTES AND FORGOT TO GO TO THEW FEATURES OF THE CAR. THAT IS HOW GREAT YOUR SALES AND STAFF ARE, I LOVE IT! More

Excellent Service My service tech was Josh Wood and I was taken care of quickly and can't be happier with the service I received. Will definitely return for service. My service tech was Josh Wood and I was taken care of quickly and can't be happier with the service I received. Will definitely return for service. More

Better than average experience. I drove 2 hrs one way to look at a used vehicle in their inventory. I had no trouble what so ever in finding their location and really liked the no pr I drove 2 hrs one way to look at a used vehicle in their inventory. I had no trouble what so ever in finding their location and really liked the no pressure sales experience. Looked the vehicle over, test drove it and then made the purchase. Does not get much better than that. More

Helpful, Right Prices, Matt Laurence! I came into the dealership with a budget way under what kind of car I was wanting, well my dealer Matt Laurence did the best to find my exactly what I I came into the dealership with a budget way under what kind of car I was wanting, well my dealer Matt Laurence did the best to find my exactly what I needed and wanted. He worked day and night for 2 days trying to look at every option out there for me, and what do you know he found the perfect car for me, and within my budget. I would recommend their customer service to anyone, especially Matt. He`s great with patience, is very understanding, and most of all there when you need him. He answered the phone every time I had a question, or needed anything, he was great! More